Senior Business Manager

3 months ago

Chennai, India MakeMyTrip Full time

Role: Senior Business Manager

Level: Senior Executive

Reporting To: Regional Manager

Location: Chennai


About the Function:

MyPartner is a new strategic business unit of the MakeMyTrip group, launched in 2020, which aims to provide seamless, reliable, real-time inventory and pricing of various travel products such as domestic and international hotels, flights, and holiday packages to travel agent partners across the country. In a short span, the business has scaled up and now has more than Forty-Three Thousand (43k) active travel agent partners on its platform. As a new business, we are continuously developing innovative solutions to meet the dynamic needs of our travel agent partners and to help them grow their businesses.


About the Role:

The role would require the incumbent to build MyPartner brand in the mapped market, ensuring maximum spread and depth. He/she needs to identify and onboard potential travel agents, ensure platform adoption, and resolve queries for the onboarded travel agents. The role would also include building business partnerships to gain wallet/market share and ensure market growth in terms of active travel agent partners, overall transactions, and value.


What will you be doing:


1. Onboarding and Relationship Management :

Responsible for connecting and engaging with travel agents.

End to end account management and driving sustainable performance of the region.

Sourcing and onboarding new travel agents.

The role involves meeting travel agents across, providing expertise, metrics analysis, and recommendations based on the industry's best practices to the travel agents


2. Portfolio Management and Driving Growth:

Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.


3. Data Analysis and Reporting:

Establishing and maintaining partner relationships, training travel agent partners on our product.

Building MIS and market intelligence reports, preparing geography-wise and service-wise sales plans, and achieving them.


4. Negotiating:

Networking, deal initiation, negotiation, and closing deals with clients.

Strategizing to market the MyPartner product in a better way.


Qualification and Experience:

Master's degree from a reputed institute with 2 to 6 years of experience in Sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.

Experience in handling multiple accounts as a partner is preferred.

Proficiency in MS Excel and MS PowerPoint.


Key Success Factors for the Role:

Excellent communication and interpersonal and stakeholder management skills.

Attention to detail.

Ability to understand and build insights from data.

Increased Revenue and business

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