Property Manager
9 hours ago
All-Rounder Property Manager – Premium Short-Term Rentals
- Location: Bangalore
- Salary: ₹25,000+ per month, with limitless growth potential.
Ready to be an all-star? Send your resume to hr@adagio.homes.
Who We Are:
We are an innovative real estate platform focused on high-end short-term rentals, providing elevated experiences for travelers and partners. Our mission is to blend technology, design, and hospitality to transform luxury rental stays and set new industry standards.
What You’ll Do:
- Housekeeping & Staff Management: Lead housekeeping operations, managing staff to ensure properties are maintained in pristine condition.
- Quality Checks & Inspections: Conduct regular property inspections to uphold luxury standards, ensuring seamless guest experiences.
- Reservation Management: Oversee guest bookings, respond to inquiries, and manage the reservations process, ensuring a smooth experience from start to finish.
- Client Interaction: Act as the face of our brand by greeting clients warmly, addressing their concerns, and tailoring services to meet individual needs.
- Booking Adjustments: Handle guest requests for changes, including date modifications and service preferences, maintaining a proactive approach throughout.
- Operations Facilitator: Serve as the primary liaison for all operational needs, including utility management, vendor coordination, and property setup.
- Vendor & Maintenance Management: Identify local repair and maintenance vendors, build strong working relationships with them, and ensure properties receive world-class maintenance services.
- Lead Generation: Assist in identifying potential guests and properties, supporting revenue growth targets through various marketing channels.
- Account Management: Nurture long-term relationships with property partners, managing communications, financial statements, and CRM records.
- Problem Resolution: Proactively resolve guest issues, manage emergencies, and ensure a high level of service at all times.
- CRM Management: Keep the CRM system updated with guest interactions, booking details, payments, and service requests for streamlined operations.
- Cross-Functional Collaboration: Work closely with sales, marketing, and operations teams to enhance the guest experience and achieve company goals.
- Market Intelligence: Stay informed about market trends to continuously refine service offerings, property standards, and sales strategies.
Who You Are:
- Experience: 2+ years in property management, reservations, customer experience, or hospitality-related roles.
- Communication: A top-notch communicator with an excellent vocabulary. Multilingual abilities (English and Hindi preferred) and cultural knowledge provide an edge.
- Customer-Centric: Strong interpersonal skills, with a focus on delivering personalized, high-quality service to guests and partners.
- Tech-Savvy: Proficient in G Suite, CRM systems, and reservation software to manage bookings and guest interactions efficiently.
- Vendor Management: Skilled at identifying, building, and maintaining relationships with local vendors and handymen for property repairs and maintenance.
- Problem-Solver: Quick thinker, capable of managing guest concerns, adjusting bookings, and resolving operational challenges efficiently.
- Organizational Skills: Strong time management abilities with an eye for detail, capable of multitasking in a dynamic environment.
- Self-Starter: Adaptable, proactive, and thrives in fast-paced, high-pressure situations.
Perks:
- Competitive Compensation: Starting at ₹25,000+ per month, with potential for growth.
- Flexible Culture: Work just 4-6 impactful hours per day, balancing productivity with personal time.
- Elite Networking: Engage with high-net-worth individuals, travelers, and industry innovators.
- Career Growth: Gain significant responsibilities from day one, with ample opportunities for personal and professional development.
- Dynamic Environment: Be part of a multicultural team driving change in the real estate and hospitality sectors.
Ready to be an all-star? Send your resume to hr@adagio.homes.
- Join us to redefine luxury in short-term rentals.
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