Monday.com Technical Lead/Implementation Lead

Job Summary : We are looking for a highly motivated and experienced Implementation Expert or Implementation Lead to join our team. The ideal candidate will have hands-on experience in implementing SaaS applications such as Monday.com, ClickUp, Asana, HubSpot, etc., and a strong ability to understand business use cases and translate them into effective, scalable solutions.Key Responsibilities : - Lead and manage end-to-end implementation of SaaS solutions based on client requirements.- Understand client business processes and convert use cases into technical/configured solutions.Deliver customized setups for use cases like : - Project Management- Portfolio Management- Product Lifecycle Management (PLM)- Customer Relationship Management (CRM)- Manufacturing workflows- Design and build dashboards and reports for analytics and executive insights.- Collaborate with cross-functional teams including sales, customer success, and product to ensure timely and quality delivery.- Manage stakeholder expectations and provide post-implementation support.- Maintain documentation and best practices for repeatable implementations.- Designing and Configuring Solutions, Including Workflows, Custom Objects, Fields, and Reports. - Importing and migrating data from legacy systems into Monday.com, Ensuring Data Accuracy and Integrity. - Keeping abreast of new features, best practices, and industry trends.- Understanding of business processes and how low code tool can be leveraged to improve them.- Excellent written and verbal communication skills to effectively interact with clients and team members.- Ability to identify and resolve complex issues during the implementation process.- Ability to manage projects, timelines, and resources effectively.- Focus on technical aspects of low code tool implementation.- Responsible for system integration, high level understanding on custom development, app development & data migration.- Design scalable board structures, workflows, automations, dashboards, and integrations to suit specific business needs.- Translate complex business requirements into monday.com configurations using native tools, apps, formula columns, and integrations.Required Skills : - 45 years of hands-on experience in implementing SaaS platforms (e.g., Monday.com, Asana, ClickUp, HubSpot).- Strong understanding of business processes across different domains.- Proven experience in scoping, configuring, and delivering tailored solutions.- Analytical mindset with experience in building dashboards and reports.- Strong communication and client-handling skills.- Self-starter with the ability to lead and manage multiple projects.- Conduct discovery sessions and requirements workshops with clients and stakeholders.- Map current/as is processes and identify inefficiencies or automation opportunities and convert system workflows to meet client to process.- Create prototypes and POCs (proof of concept) to validate solutions with stakeholders.- Deliver training sessions and onboarding workshops to client teams.- Create user guides, SOPs, video walkthroughs, and other enablement assets.- Empower clients to adopt monday.com through best practices and adoption frameworks.- Implement third-party integrations (e.g., Slack, Gmail, Jira, Salesforce, Make.com, Zapier).- Coordinate with developers for custom integrations, Monday apps, or API-based workflows.- 3-5 years of experience in SaaS implementations or business process consulting.- 1-2 years of hands-on experience implementing monday.com will be preferrable.- Experience in client-facing roles or project delivery.Preferred/Bonus Skills : - Working knowledge of custom integrations and APIs.- Experience with scripting or automation tools (e.g., Zapier, Make.com, Integromat).- Familiarity with agile methodologies or consulting environments. (ref:hirist.tech)