Senior Help Desk Analyst
1 month ago
Role: Helpdesk Analyst- L3
Job location – Mahape, Mumbai
Sense ID: 496026
Qualifications/Skills
Role- Helpdesk Analyst -L3 who shall be responsible for resolving day to day ICT Infrastructure related incidents for local & remote locations
Experience:
o10-15 years of experience handling Maintenance support of Application & ICT Infra and awareness of Cyber domain operations, in real time critical system operations.
Experience of working with public / private sector stakeholders, in managing technically critical system support in 24X7, 365 days environment.
Preferable
○CCNA Certified, Cloud Certification, Hands on experience in handling 24x7 ICT Infrastructure operations
Must have skills
○ Strong verbal, written communication, and presentation skills.
○Written and verbal fluency in Hindi and English languages.
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