Customer Support Executive
4 weeks ago
We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You'll be responsible for promptly addressing their inquiries and resolving any issues.If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us.We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply.Your role:- Establish and maintain positive relationships with existing clients. - Provide prompt, efficient, and satisfactory responses to customer inquiries. - Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. - Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. - Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.Your tasks:- Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. - Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. - Monitor customer feedback regularly and identify areas of improvement in our products and services. - Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.Your profile- A bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management. - 1+ years of experience in a customer-facing role. - Successful record of developing and implementing customer relations strategies. - Strong problem-solving abilities with time management skills. - Fluency in English, Hindi and at least one regional language. - Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company's strategies and initiatives. - A customer-centric attitude to handle challenging client situations.Preferred skills and qualifications- Prior experience managing a team of customer service representatives. - Soft skills such as patience, adaptability, and empathy.
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Customer Care Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India TieIn HR Support Full timejob title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer...
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Customer Care Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India TieIn HR Support Full timejob title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer...
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Customer Support Executive
3 weeks ago
Sahibzada Ajit Singh Nagar, India Kuickfit - Engineered Nutrition LLP Full timeWe are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer...
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Customer Support Representative
1 week ago
Sahibzada Ajit Singh Nagar, India SkillLabs Full timeJob Title: Customer Support Executive Company Description: We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service. Responsibilities: Respond to customer inquiries and resolve issues promptly...
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Customer Support Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India CLICKNCARE MOHALI Full timehiring for 2 customer support executive jobs in mohali, for freshers,required educational qualification is : any bachelor degree with good knowledge in customer care, good communication skills, customer support, social media marketing etc.Experience 0 - 1 Years No. of Openings 2 Education Any Bachelor Degree Role Customer Support Executive Industry Type...
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Customer Support – Voice
21 hours ago
Sahibzada Ajit Singh Nagar, India AB7 Solutions Full timejob description for customer support executive (voice & non-voice)job profile: customer support executive (voice & non-voice)position: customer support voice & non-voice processlocation: bangalorejob mode: work from officenotice period: immediate joiners preferredshifts: rotational shiftscompensation: 20,00028,000 ctcjob descriptionwe are seeking...
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Customer Support – Voice
2 weeks ago
Sahibzada Ajit Singh Nagar, India AB7 Solutions Full timejob description for customer support executive (voice & non-voice)job profile: customer support executive (voice & non-voice)position: customer support voice & non-voice processlocation: bangalorejob mode: work from officenotice period: immediate joiners preferredshifts: rotational shiftscompensation: 20,00028,000 ctcjob descriptionwe are seeking...
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Opening For Customer Support Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, India BLD Outsourcing Services Private Limited Full timewe are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15kExperience 0 - 1 Years No. of Openings 199 Education Higher Secondary, B.A, B.B.A, B.Com Role Customer Support Representative Industry Type Call Centre / BPO / KPO / ITES /...
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Opening For Customer Support Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, India BLD Outsourcing Services Private Limited Full timewe are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15kExperience0 - 1 YearsNo. of Openings199EducationHigher Secondary, B.A, B.B.A, B.ComRoleCustomer Support RepresentativeIndustry TypeCall Centre / BPO / KPO / ITES /...
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Customer Support Executive
1 week ago
Sahibzada Ajit Singh Nagar, India Excent Solutions Full timeExcent Solutions is looking for experienced and dynamic /Customer Service Representatives!! - US Logistic Process - Excellent Communication Skills Required - 5 Days working **Responsibilities** - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation -...
