Technical Project Coordinator

4 weeks ago

Bengaluru, India Black Box Full time

Location : Bangalore

Shift : Regular

Mode : Work from office (5 Days)


Please noted Below points:

- On-site field work experience, preferably IT industry.

- Working on any IT organisation especially Data Centre environment.

- Preferably acquired own transport for site movement, customer interaction etc.

- Min 2 years’ Experience on the above field

- Other PMO related responsibility.

- Able to support after office hours if required.

- The role for this coordinator will be more on (IT) Data Centre base.


Essential Functions:

 Execute Black Box PMO standards, processes, and methodologies in a consistent manner for

project planning and execution activities including the following fundamentals: initiating,

planning, estimating, resourcing, scheduling, and budgeting.

 Assist to evaluate vendor and supplier cost.

 Triggered SCM/Purchase Team for supplier and vendor PO creation on timely manner.

 Generate customer Quotation and follow up with customer PO.

 Assist the Project Manager in the execution of project governance activities.

 Manage execution of the project:

o Acts as primary customer contact for the project. Clearly articulates design,

installation, and operational concepts and solutions to customers and technicians,

o Conducts recurring customer reviews addressing scope, schedules, issues, actions,

risks, and customer expectations.

o Prepare meeting agenda and presentations for communication of project information

to stakeholders and customer.

o Works with Procurement to ensure material is delivered on time.

o Manages installation.

o Transitions to Day 2 support team after project completion.


 Manage project control fundamentals: monitoring and anticipating potential problems;

identifying project conflicts; taking corrective action; resolving issues; managing scope,

schedule, cost, profit and budget; project reporting; and quality review and assurance.

 Issue and communicate program status to reporting manager, leadership, steering committee,

and other stakeholders immediately.

 Manage revenue forecasting and tracking for assigned projects.

 Educate and provide consultation to customer on the technical area.

 TOT within 48 hrs via emails to provide updates on queries/request received from Customer.

 Achieve performance targets established by leadership for applicable Key Performance

Indicators.

 Perform other duties as assigned by management.


Education Requirements:

 Associate’s degree or equivalent Diploma, relevant experience required.

 Bachelor’s degree preferred.


Experience Requirements:

 4 years of experience in project management/project coordination required; experience in the

IT technology services industry preferred.

Other Qualifications, Skills & Certifications:

 Knowledge of project management and technical documentation tools.

 Excellent with client interaction and management relationship.

 Knowledge of standardized project management methodologies and processes.

 Excellent organizational skills with a commitment to meeting deadlines and expectations while

ensuring overall quality of delivery.

 Strong analytical skills including requirements documentation, troubleshooting, and creative

problem solving.

 Excellent written and verbal communication skills.

 Ability to foster strong working relationships between project teams, stakeholders,

management and vendors.

 Certified Associate in Project Management (CAPM) preferred

 PRINCE2® 2017 Foundation Certification preferred

 Strong background in business and/or technical discipline.

 Ability to meet project timelines and budgets.

 Fluent in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint, MS Project, PPM tools,

ERP, Salesforce.com, workforce management and cloud based technology systems.


Competencies

 Strong Accountability

 Attention to Detail

 Planning & Organizing

 Professionalism

 Quality

 Reliability

Good Communication & Interpersonal Skills

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