L2 Technical Support – Mobile Banking Production Support

11 hours ago


Navi Mumbai, India IDBI Intech Full time
  • Role Summary: Responsible for providing Level 2 (L2) technical support for Mobile Banking production systems, with a focus on proactive monitoring, troubleshooting, patch management, and vendor coordination to maintain high availability of applications.
  • Key Responsibilities:
    • Resolve production issues raised by customers and bank branches.
    • Maintain production DC (Data Center) and DR (Disaster Recovery) Web and Application Servers.
    • Proactively monitor application issues reported by Quality Kiosk and APM teams.
    • Support integration of new product features with vendor Snapwork for ESB/API.
    • Manage patch deployment and validation activities in UAT.
    • Ensure 24/7 application support for Tier-1 Mobile Banking used by 25 lakh+ users.


  • Navi Mumbai, India IDBI Intech Full time

    Role Summary: Responsible for providing Level 2 (L2) technical support for Mobile Banking production systems, with a focus on proactive monitoring, troubleshooting, patch management, and vendor coordination to maintain high availability of applications. Key Responsibilities: Resolve production issues raised by customers and bank branches. Maintain...


  • Mumbai, India Clover Infotech Private Limited Full time

    Job Openings Application Support – Senior Engineer L2 Experience 5-7 Years Location Mumbai Job Summary: The Senior Engineer – L2 is responsible for managing technical escalations, troubleshooting, and resolving complex issues associated with Retail Net Banking and Mobile Banking. This role demands hands-on expertise in Linux, PL/SQL,...


  • Mumbai, India Clover Infotech Private Limited Full time

    Job Openings Application Support – Senior Engineer L2 Experience 5-7 Years Location Mumbai Job Summary: The Senior Engineer – L2 is responsible for managing technical escalations, troubleshooting, and resolving complex issues associated with Retail Net Banking and Mobile Banking. This role demands hands-on expertise in Linux,...


  • Bengaluru, Delhi, Mumbai, NCR, India Hatchtra Innotech Full time ₹ 9,00,000 - ₹ 15,00,000 per year

    Were Hiring: L2 Production Support – Application & System Monitoring Roles(50+ Openings | 3–12 Yrs Experience | 2 Levels & Multiple Designations)Location: Mumbai / Pune / Chandigarh / Bengaluru / Gurugram / Noida / New Delhi (WFO, Hybrid, or Remote Based on Role)Industry: Fortune 500 Client Projects (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment...

  • Finacle L2 Support

    2 days ago


    Mumbai, India AQM Technologies Pvt Ltd Full time

    **Work Experience** - 2- 8 years of experience in Finacle 10x L2 support with below mentioned skills. - Responsible for contributing towards various phases of Finacle L2 Support project lifecycle. - Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management. - Providing status to leads, stakeholders and working...


  • Navi Mumbai, India Seven Consultancy Full time

    JOB DETAILS Resources should have following merit.1.Good communication skills in English and Hindi. 2.Must be a graduate in computer science/IT, Post-graduation will be preferred. 3.Must have more than 5 years experience in similar activity 4.Resources having experience in Loan Origination system will be preferred. 5.Additional knowledge of technical...


  • Navi Mumbai, India Seven Consultancy Full time

    JOB DETAILS Resources should have following merit.1.Good communication skills in English and Hindi. 2.Must be a graduate in computer science/IT, Post-graduation will be preferred. 3.Must have more than 5 years experience in similar activity 4.Resources having experience in Loan Origination system will be preferred. 5.Additional knowledge of technical...


  • Navi Mumbai, India Seven Consultancy Full time

    JOB DETAILS Resources should have following merit.1.Good communication skills in English and Hindi. 2.Must be a graduate in computer science/IT, Post-graduation will be preferred. 3.Must have more than 5 years experience in similar activity 4.Resources having experience in Loan Origination system will be preferred. 5.Additional knowledge of technical...

  • Application Support

    2 weeks ago


    Mumbai, India Clover Infotech Full time

    Job Summary: The Senior Engineer L2 is responsible for managing technical escalations, troubleshooting, and resolving complex issues associated with Retail Net Banking and Mobile Banking. This role demands hands-on expertise in Linux, PL/SQL, Middleware, and APIs to ensure smooth operations and maintain application stability in a 247 environment. Key...


  • Navi Mumbai, India IDBI Intech Full time

    Provide L1 or L2 technical support for ATM Switch applications. Manage and troubleshoot ATM switch application issues in coordination with internal teams and vendors. Offer technical support to IDBI Bank branches and handle complaints related to ATM transactions and debit card services. Handle certification and integration activities with Visa, Mastercard...