Zonal Head

4 weeks ago

Bengaluru, Karnataka, India M1xchange Full time

Key Responsibilities :

- Establish M1xchange as the market leader in TReDS and Supply Chain Finance (SCF) across the South Zone.

- Develop and execute a 3-year strategic plan and Annual Operating Plan (AOP) for the zone.

- Own and manage the zones Profit & Loss (P&L) performance aligned with overall business goals.

- Track and analyze market trends, competitor activity, and emerging opportunities in factoring, trade finance, and digital innovation.

- Collaborate with the National Business Head to provide strategic market intelligence and shape product direction.

- Build, lead, and coach a high-performing sales team including Regional Heads, Team Leads, and a total of 20+ CRMs/ARMs.

- Drive adoption of best-in-class sales processes including key account management, digital tools, and bank coordination.

- Monitor performance metrics (e.g., customer visits, onboarding, activation, throughput) to maximize team productivity.

- Conduct regular performance reviews and provide ongoing coaching and capability development.

- Foster deep client relationships to enhance customer satisfaction, retention, and account expansion.

- Develop and manage key regional partnerships to increase revenue and market share.

- Collaborate cross-functionally with departments such as Banking, MSME, Operations, Marketing, Product, and Customer Support.

- Identify and drive cross-sell and up-sell opportunities across accounts.

- Lead business planning, execution, and monitoring of all sales initiatives in the zone.

- Conduct portfolio reviews and assess portfolio health and growth.

- Design and implement team incentive and recognition programs to drive performance.

- Drive continuous improvement through digitization and implementation of newage digital tools.

- Stay informed on competitor offerings and provide strategic insights for improvement.

- Represent M1xchange at key industry events, forums, and conferences across the South Zone.

Candidate Profile :

- 18+ years of experience in corporate relationship management across Banks, NBFCs, FinTechs, or Corporate Treasury functions.

- Minimum 5 years of hands-on experience in Supply Chain Finance.

- Proven track record of leading a distributed team of at least 6 Corporate Relationship Managers across multiple locations.

- Postgraduate degree in Business Management from a reputed institution

Key Competencies :

- Deep understanding of corporate sales strategy, stakeholder engagement, and account management.

- Proven leadership skills in managing high-performing, geographically dispersed teams.

- Strong communication, interpersonal skills, and executive presence.

- Highly adaptable with a continuous learning mindset.

- Strong analytical thinking and data-driven decision-making capabilities.

- Exposure to digital ecosystems including APIs, ERPs, and data integration (SFTP).

- Sound knowledge of Working Capital and SCF products.

- Entrepreneurial spirit with a drive to build and scale business.

- Proactive, solution-oriented, and digitally inclined

(ref:iimjobs.com)

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