See more Collapse

Team Lead- Travel

2 months ago

Gurugram, India Coforge Full time

Key Responsibilities

  • Managing the fay-to-day activities for the team
  • Motivating the team to achieve organizational goals
  • Developing and implementing a timeline to achieve targets
  • Delegating tasks to the team members
  • Conducting training of team members to maximize their potential
  • Empowering team members with skills to improve their confidence, product knowledge & communication skills
  • Conducting monthly performance reviews
  • Contributing to the growth of the company through a successful team
  • Creating a pleasant work environment that inspires the team
  • Managing Absenteeism & daily required billable numbers as per the agreement
  • Responsible for Team’s performance level & able to produce required productivity reports on daily/weekly/monthly basis



Experience and Qualifications


Academic Qualifications & Experience


  • Graduate
  • Minimum of 3-5 years BPO experience
  • Should have worked as a supervisor for atleast 2 years or a TL for atleast 6 months
  • Preferred work experience of at least 3 years in the Travel domain(Customer service)

Systems Skills & Experience


  • Basic knowledge of the Microsoft Office software packages


Key Competencies


  • Good Communication (both verbal & written) and Inter personal skills
  • High Customer service orientation
  • Team Management Ability & should have managed a team of atleast 15-20 TM's in the last role
  • Client management skills
  • Should be able to motivate people
  • Should be Confident, High on Energy and Innovative
  • Should be able to work in a high pressure environment and for long hours
  • Should have Target achievement orientation
  • Ability to work as part of a team and contribute towards team goals
  • Flexible to work in night shifts (24*7 shifts)


Reporting to


  • Asst Manager - Operations

We have other current jobs related to this field that you can find below

  • Team Consultant

    7 days ago

    Gurugram, India Vesna Event Crafters Pvt. Ltd. Full time

    Company DescriptionVesna Event Crafters Pvt. Ltd. (VEC) is a young and dynamic boutique destination management company based in Gurugram. With decades of experience in handling international events and travel operations, VEC is dedicated to providing comprehensive travel solutions in the Indian subcontinent. Our focus is on organizing events and travel for...

  • Team Consultant

    6 days ago

    gurugram, India Vesna Event Crafters Pvt. Ltd. Full time

    Company Description Vesna Event Crafters Pvt. Ltd. (VEC) is a young and dynamic boutique destination management company based in Gurugram. With decades of experience in handling international events and travel operations, VEC is dedicated to providing comprehensive travel solutions in the Indian subcontinent. Our focus is on organizing events and travel for...

  • Tour Executive

    2 months ago

    Gurugram, Haryana, India TRAVEL TEAM MANAGEMENT LLP Full time

    **Role Description** This is a full-time on-site role for a Tour Executive. The Tour Executive will be responsible for planning and managing guided tours, creating and managing itineraries, and effective communication with clients and vendors. **Qualifications** - Tour Planning and Tour Management skills - Experience in creating and managing itineraries -...

  • TripFactory - Consultant - Travel Sales (1-3 yrs)

    5 days ago

    Anywhere in India/Multiple Locations/Mumbai/Gurgaon/Gurugram/Bangalore Travel & Tourism Full time

    ConsultantResponsibilities : Thoroughly understand and stay updated on holiday packages, including destinations, itineraries, and special offerings, to effectively communicate value propositions to potential customers. Build and maintain strong relationships with customers through effective communication, providing information, and addressing inquiries to...

  • Travel Intern

    3 weeks ago

    Gurugram, Haryana, India yutrp Full time

    YUTRP is a leading travel agency dedicated to creating unforgettable travel experiences for our clients. With a team of passionate and knowledgeable travel experts, we take pride in delivering exceptional service and crafting customized travel itineraries. We are seeking a Travel Consultant Intern to join our dynamic team. As a Travel Consultant, you will...

  • Product Deployment Lead

    4 weeks ago

    gurugram, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. GBT is looking for...

  • Travel Agent

    2 weeks ago

    Gurugram, Haryana, India Blue Hawk Corporates Full time

    **Job Title: Travel Agent** **Process: US Process (Night Shift)** **Location**: Udyog Vihar Phase-V **Type**: Full-time, In-office **Company Overview**: We are hiring for a leading travel agency specializing in providing exceptional travel experiences to our clients. With a focus on the US market, we offer a wide range of services including flight...

  • Team Lead

    6 days ago

    gurugram, India Amtex Systems Inc. Full time

    About Company : Amtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media, Fashion, Retail, and...

  • Team Lead

    7 days ago

    Gurugram, India Amtex Systems Inc. Full time

    About Company :www.amtexsystems.comAmtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media,...

  • Sales Executive

    2 months ago

    Gurugram, Haryana, India Travel Freeby Full time

    Experience: Min 0.5 Year(s) Location : Gurgaon, Haryana, India **Job Description**: - Responsible for compiling leads, handling client outreach, building client relationships, and handling related sales tasks - Forge strong partnership with airlines, tourism boards, operators, and collaborators to explore novel destinations, routes and pricing...

  • Corporate Travel Manager

    3 weeks ago

    Gurugram, India Builder.ai - What would you Build? Full time

    About Builder.aiWe’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.Builder.ai was voted as one of...

  • Corporate Travel Manager

    3 weeks ago

    Gurugram, India Builder.ai Full time

    About We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. was voted as one of 2023’s ‘Most...

  • Corporate Travel Manager

    4 weeks ago

    gurugram, India Builder.ai - What would you Build? Full time

    About Builder.aiWe’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. Builder.ai was voted as one of...

  • Corporate Travel Manager

    4 weeks ago

    Gurugram, India Builder.ai Full time

    About We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. was voted as one of 2023’s ‘Most...

  • Corporate Travel Manager

    4 weeks ago

    Gurugram, India Builder.ai - What would you Build? Full time

    About Builder.aiWe’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.Builder.ai was voted as one of...

  • Corporate Travel Manager

    4 weeks ago

    gurugram, India Builder.ai Full time

    AboutWe’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. was voted as one of 2023’s ‘Most...

  • Team Computers

    4 weeks ago

    Gurugram, India Team Computers Full time

    About Company:Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as a trusted solutions partner. We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics, and Cloud with Speed, and Flexibility.Founded in 1987 by Ranjan Chopra,...

  • Travel Consultant

    3 weeks ago

    Gurugram, India Pickyourtrail Full time

    About Pickyourtrail Pickyourtrail is the Indian millennial’s most loved leisure travel brand. Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel. We take pride in having built India’s biggest b2c product company in travel which is also a Do-It-Yourself vacation builder platform. Over 100,000...

  • Travel Consultant

    1 month ago

    Gurugram, India Pickyourtrail Full time

    About Pickyourtrail Pickyourtrail is the Indian millennial’s most loved leisure travel brand. Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel. We take pride in having built India’s biggest b2c product company in travel which is also a Do-It-Yourself vacation builder platform. Over 100,000...

  • Team Lead

    4 weeks ago

    Gurugram, India ATSPL - Delhi Full time

    At Amazon, we're working to be the most customer- centric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking...