Sr. Technical Support Engineer

6 hours ago


Prayagraj, India Microsoft Full time

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
• You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
• Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.



  • Prayagraj, India Good People HR Pty Ltd Full time

    Technical Support Engineer - Full Time Our Client is focused on helping customers solve their most demanding technology challenges by delivering high performance computing, server, storage, data center and cloud computing solutions and professional services. Responsibilities: To provide technical leadership...


  • Prayagraj, India Beca Full time

    Technical Director – Civil Engineering, Energy Our linear civil infrastructure work across utilities, transport, industrial and defence are at the heart of our business.Developing and implementing solutions to complex problems, our team is helping to shape the world we live in across the Asia Pacific. We offer the opportunity to build a career path...


  • Prayagraj, India CyberCX Full time

    08th September, 2025 Position Summary & Primary Objectives Reporting to the Team Lead – Cloud Support or Cloud Service Desk Manager, the DevOps Cloud Support Engineer is responsible for the delivery and/or support of cloud-based projects. As a key member of the Cloud Services Team, a DevOps Cloud Support Engineer plan and document...


  • Prayagraj, India Good People HR Pty Ltd Full time

    Senior Support Engineer | Singapore | High Performance Computing Our Client is focused on helping customers solve their most demanding technology challenges by delivering high performance computing, server, storage, data center and cloud computing solutions and professional services. Responsibilities: To...

  • Technical Trainer

    4 hours ago


    Prayagraj, India Virgin Australia Full time

    Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the...


  • Prayagraj, India Jobgether Full time

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Enablement Manager in Australia. In this role, you will ensure technical customer-facing teams, such as Sales Engineers and Customer Success Managers, are fully prepared to deliver, demonstrate, and support complex products. You will translate...


  • Prayagraj, India Careerwise Full time

    Job Summary:We are seeking a highly skilled and experienced ServiceNow Technical Consultant to join our team. This is an architect-level role with strong hands-on capabilities in workflow development across a broad range of ServiceNow modules. The ideal candidate will have deep technical knowledge and implementation experience in enterprise-grade ServiceNow...

  • Mechanical Engineer

    8 hours ago


    Prayagraj, India Perth Region Field Services Full time

    Providing Mechanical related technical support Permanent Full-Time opportunity About the role: Support the Perth Regional Field Services (PRFS) Team in efficient delivery of Operations and Maintenance services by reliability and engineering expertise, budgetary advice, and technical support. Based in Canning Vale, this role will provide a specialist...

  • Engineer

    3 hours ago


    Prayagraj, India Ausgrid Full time

    Contribute to engineering design, planning, and delivery across a portfolio of innovative energy project Permanent Full Time | $149,387 base + 16.5% Super Enjoy a 9 day fortnight in support of work life balance! Join us at our Haymarket, Sydney head office | Flexible hybrid work model About Ausgrid – we’re wired for good We’re the largest...


  • Prayagraj, India Meraqui Full time

    🚀 We’re Hiring: Junior Technical Business Analyst📍 Location: Pune📧 Email your CVs to: kiran.s@meraqui.comAre you passionate about solving problems, analyzing data, and bridging the gap between business needs and technology? Join us as a Junior Technical Business Analyst and be a key part of transforming ideas into actionable solutions!🔹 Key...