Customer Retention Manager

Key ResponsibilitiesDevelop and execute customer engagement strategies across product categories.Oversee daily operations and collaborate with internal stakeholders.Design customer lifecycle touchpoints.Work closely with cross-functional teams to drive retention strategies.Build and maintain performance dashboards.Identify insights and learnings to inform...

Job Title:A strategic Customer Engagement Manager to oversee CRM operations.About the RoleThis is a leadership position that requires strong analytical, interpersonal and communication skills. The successful candidate will develop and implement effective customer engagement strategies aligned with business objectives.Main Responsibilities:Develop and execute...

Customer Success Associate RoleWe are seeking a skilled and proactive Customer Success Associate to join our organization. This role is responsible for improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.Key Responsibilities:Monitor and Analyze...

Empowering the Next Generation of InnovatorsJob DescriptionWe are seeking a highly skilled and experienced Relationship Manager to join our dynamic team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving retention and growth through exceptional communication and...

Customer Success ManagerThe ideal candidate for this role will possess exceptional customer service skills, a deep understanding of the post-sales customer journey, and the ability to work collaboratively across teams to drive customer satisfaction.Key Responsibilities:Customer Coordination & Support: Act as the primary point of contact for customers...

Job DescriptionAs a seasoned Customer Relationship Management Specialist, you will be responsible for driving business growth through strategic CRM management. This key role involves overseeing the entire customer lifecycle, from initial engagement to ongoing retention and expansion.The ideal candidate will possess in-depth knowledge of CRM software and...

Job Title: Fleet Operations SpecialistWe are seeking a skilled Fleet Operations Specialist to drive supply growth and manage on-ground operations across cities.As a key member of our team, you will be responsible for fostering healthy supply in cities through strategic fleet acquisition and retention. This includes:Carrying out customer satisfaction and...

Customer Service RepresentativeThis role offers a dynamic opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with clients.Key Responsibilities:Respond promptly to customer inquiries, addressing concerns in a timely and effective mannerProvide personalized support to ensure...

Senior Human Resources LeaderThe ideal candidate will have 8-10 years of experience in the hospitality/restaurant industry and possess strong leadership, compliance knowledge, and people management skills.Key ResponsibilitiesStrategic HR Leadership: Develop and execute comprehensive HR strategies aligned with business objectives, ensuring effective workforce...

Leads the strategic development and execution of large-scale events to drive audience acquisition, retention, and growth. Key Responsibilities:Develops and implements multi-channel outreach strategies across email, SMS, social media, tele-calling, affiliates, and database marketing to maximize attendance and engagement.Builds and maintains high-quality B2B...