Arcon PAM Specialist

2 weeks ago

New Delhi, India Soffit Infrastructure Services (P) Ltd Full time

Job Summary:Role:PIM/PAM - L2 Experience:3 years of experience in Network Security ( 1 Year in PAM ) Location:Kochi Product Certification:Arcon Pam – Administrator/ProfessionalJob Overview We are seeking a skilled and experiencedPIM/PAM Specialistat the L2 level to join our team in Mumbai. The ideal candidate will have a strong background in network security, with at least 3 years of hands-on experience in managingPrivileged Identity Management (PIM)andPrivileged Access Management (PAM) solutions . You will be responsible for the administration, implementation, and troubleshooting of PIM/PAM systems, ensuring the security and integrity of our network infrastructure. This role requires proficiency with Windows, Linux, and Unix environments, as well as experience in integrating PIM/PAM solutions with various management and authentication tools.Key Responsibilities PIM/PAM Management: Administer, configure, and maintain PIM/PAM solutions. Implement and integrate PIM/PAM with management and authentication tools (e.g., email, AD, IAM, SIEM). Security and Compliance: Deploy and maintain access and security policies for PIM/PAM solutions. Perform daily performance checks, periodic audits, and ensure compliance. Conduct immediate troubleshooting for network outages and security incidents. Incident and Problem Management: Support incident monitoring, analysis, and response initiatives. Coordinate with users to resolve trouble tickets and troubleshoot OSI Model layers 1-3. Investigate, isolate, and resolve PIM/PAM incidents with Root Cause Analysis (RCA). Automation and Integration: Automate processes using scripting and configuration (SOAR) tools. Integrate PIM/PAM solutions with security dashboards and InfoSec tools using REST API/SDK. Documentation and Reporting: Create technical documentation, network diagrams, and security documentation. Ensure timely ticket closure within SLA and provide SLA reporting for respective technologies. Leadership and Coordination: Lead and mentor L1 & L2 engineering teams. Coordinate with OEMs for TAC support, RMA, and reconfiguration of PIM/PAM systems. Collaborate with helpdesk, IT support, and application support teams to resolve high-priority incidents.Required Candidate Profile Experience: 3-6 years in network security with at least 3 years in PIM/PAM management. Hands-on experience withPIM/PAM solutions , particularlyArcon Pam .Technical Skills: Proficient in Windows, Linux, and Unix environments. Experience in packet capture, analysis, and troubleshooting (Wireshark/Pcap). Familiarity with scripting and configuration tools (SOAR). Knowledge of network monitoring tools and incident management processes.

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