ServiceNow Virtual Assistant
2 weeks ago
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Servicenow -VA Experience Range: 4 – 8 Years Location: Pan India Must Have: Collaborate with cross-functional teams including analysts, UI/UX designers, and other developers to understand business requirements and design virtual agent solutions within the ServiceNow platform. Design, configure, and develop virtual agent conversations using ServiceNow's Virtual Agent Designer, incorporating relevant skills, decision trees, intents, and natural language understanding (NLU) capabilities. Leverage your expertise in NLP to create natural and user-friendly conversations that provide accurate and contextually relevant responses to user queries. Integrate virtual agents with various ServiceNow modules and external systems, ensuring seamless data flow and process automation. Develop and maintain custom integrations, APIs, and scripts to enhance the capabilities of virtual agents and enable interactions with external systems. Continuously monitor and analyse virtual agent performance, making iterative improvements to enhance accuracy, user satisfaction, and efficiency. Collaborate with UI/UX designers to ensure the virtual agent's interface is visually appealing, intuitive, and aligned with the organization's branding guidelines. Stay up to date with industry trends, emerging technologies, and best practices related to virtual agents, NLP, and AI-driven solutions. Participate in code reviews, knowledge sharing sessions, and provide technical guidance to junior developers as needed. Good to Have: Bachelor’s degree in computer science, Information Technology, or related field; or equivalent work experience. Proven experience as a ServiceNow Virtual Agent Developer, with a strong portfolio showcasing successful virtual agent implementations. Proficiency in configuring and designing virtual agent conversations using ServiceNow's Virtual Agent Designer. Solid understanding of natural language processing (NLP) principles and practical experience in creating conversational flows that deliver accurate responses. Experience with ServiceNow platform development, including scripting (JavaScript, Glide), integrations, and APIs. Strong problem-solving skills and the ability to troubleshoot technical issues related to virtual agent functionality and integration. Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders. Strong teamwork and collaboration skills, coupled with the ability to work independently when required. ServiceNow certification(s) in Virtual Agent Development is a plus. Previous experience in developing chatbots or virtual agents for IT service management (ITSM) and customer service use cases is highly desirable.Essential: Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders. Strong teamwork and collaboration skills, coupled with the ability to work independently when required. ServiceNow certification(s) in Virtual Agent Development is a plus. Previous experience in developing chatbots or virtual agents for IT service management (ITSM) and customer service use cases is highly desirable. Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
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General Virtual Assistant
1 week ago
Delhi, Delhi, India Wing Assistant Full time ₹ 1,20,000 - ₹ 3,84,000 per yearPlease whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...
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Virtual Assistant with Usa Companies
2 weeks ago
New Delhi, India Virtual ventures inc Full timeWe need Virtual Assistant who has worked with American firms, and shopify & real estate etc **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Work from home Schedule: - Night shift Supplemental Pay: - Performance bonus **Education**: - Master's (required) **Experience**: - Virtual assistant: 3 years (required) **Language**: -...
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ServiceNow Developer
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeLocation- Kolkata , bangalore, Chennai, Hyderabad Experience- 5-10years Required Technical Skill Set Primary - ServiceNow ITSM Development and Integration, CMDB (Good to have ITOM, SPM, Virtual Agent) Secondary - JavaScript, CSS, HTML, Angular JSDesired Competencies (Technical/Behavioral Competency) Must-Have Expert level proficiency in ServiceNow ITSM...
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ServiceNow Developer
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeLocation- Kolkata , bangalore, Chennai, HyderabadExperience- 5-10yearsRequired Technical Skill SetPrimary - ServiceNow ITSM Development and Integration, CMDB (Good to have ITOM, SPM, Virtual Agent)Secondary - JavaScript, CSS, HTML, Angular JSDesired Competencies (Technical/Behavioral Competency)Must-Have- Expert level proficiency in ServiceNow ITSM...
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ServiceNow Architect
3 weeks ago
New Delhi, India Brillio Full timeSenior Architect We are seeking a highly experienced ServiceNow Senior Architect with a strong background in AI/ML technologies to lead the design, architecture, and implementation of ServiceNow solutions integrated with AI-driven capabilities. You will drive strategic initiatives to enhance automation, predictive analytics, virtual agents, and intelligent...
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ServiceNow
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings!!TCS Virtual Drive for ServiceNow Integration on 18 October 2025Job Title: ServiceNow IntegrationLocation: Only MumbaiExperience: 5 to 7 yearsEducation: Minimum 15 years of full-time education (10th, 12th and any graduation)Job Description-Candidate Must have experience in ServiceNow IntegrationInterested Candidate pls share your updated Cv on...
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Virtual Assistant
2 weeks ago
New Delhi, India Founder Help Desk Full timeVirtual Assistant (Freelancer)Research, Prompt Engineering & Technical WritingRemote | Flexible Hours | Part-Time / Project-BasedApply at: help@founderhelpdesk.inAbout FounderHelpDeskFounderHelpDesk is a global community and venture support platform that helps founders go from idea → validation → MVP → product → scale, with a strong focus on AI, ML,...
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ServiceNow Architect
2 weeks ago
New Delhi, India Movate Full time- 8 to 10 years of ServiceNow experience, with at least 4+ years as an Architect. - Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. - Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog). - Strong experience in CSM (case management, portals, omni-channel...
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ServiceNow Architect
2 weeks ago
New Delhi, India Movate Full time8 to 10 yearsof ServiceNow experience, with at least4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise inITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience inCSM (case management, portals, omni-channel...
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ServiceNow
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings!!TCS Virtual Drive for ServiceNow Integration on 18 October 2025Job Title:ServiceNow IntegrationLocation: Only MumbaiExperience: 5 to 7 yearsEducation: Minimum 15 years of full-time education (10th, 12th and any graduation)Job Description- Candidate Must have experience in ServiceNow IntegrationInterested Candidate pls share your updated Cv on...
