ServiceNow Architect

9 hours ago

New Delhi, India Movate Full time

8 to 10 yearsof ServiceNow experience, with at least4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise inITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience inCSM (case management, portals, omni-channel integrations) . Hands-on knowledge ofGRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Proven experience withCMDB, Discovery, Service Mapping, and data reconciliation . Strong understanding ofintegration architectureusing Integration Hub, APIs, and enterprise connectors. Expertise inServiceNow platform architecture, scripting, and performance optimization . Familiarity withNow Assist (GenAI) , Virtual Agent, Predictive Intelligence, and automation features. Expertise in Architecting solutions usingIntegration Hub, REST/SOAP APIs, MID Servers, web services, and enterprise middleware (MuleSoft, Dell Boomi, etc.) . Expertise hands-on solutioningwhen needed (prototyping, technical POCs, troubleshooting). In-depth knowledge ofServiceNow security model (ACLs, encryption, RBAC) . Strong knowledge ofITIL and enterprise architecture frameworksPreferred certifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) – ITSM, CSM, GRC.

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