Business Training Manager

2 weeks ago

Mumbai, India Piramal Consumer Products Full time

The incumbent will be responsible for ensuring that TSOs/SOs and ABMs in zone of influence have knowledge and skill to perform better and produce greater results thus ensuring high productivity. Enabling the Salesforce for effective execution of all strategies by providing On the job and class room training. Building content for classroom and OJT training interventions and thus ensuring ongoing knowledge transfer and reinforcement. Adoption and driving the new LMS platform


KEY STAKEHOLDERS: INTERNAL Division Head, Sales Team, Marketing, HR, Finance

KEY STAKEHOLDERS: EXTERNAL Retail Outlets, Distributors, Customers

REPORTING STRUCTURE: Chief Training Manager


QUALIFICATION: Graduate, MBA (Preferred)


EXPERIENCE:

Overall 8+ years of work experience

Minimum 5 years field experience out of which 2 years as front line manager

• 3 years of training experience in FMCG/OTC Industry

• Good communication skills

• Coaching and mentoring ability


Key Roles/Responsibilities:

Build Salesforce capability

• To identifying training needs in zone of influence and implement new training methodologies

• To build a distinctive sales force through training interventions as per need (Crash course / Induction / Boosters/OJT)

• Post Assessment Feedback sharing & measure Training Effectiveness with stakeholders on periodic basis.

• To establish monthly and quarterly training priorities with ZBM in Sales training alignment meeting.

• To conduct joint fieldwork with the TSE and ABM to develop the skills required.

Providing Coaching and Mentoring

• Develop the skill sets of the TSEs by providing them regular coaching and mentoring.

• Roll out holistic as well as Individualistic Training Programs based on Team & Individual TNA

• Ongoing knowledge transfer and reinforcement to SOs & ABMs

Content Building

• To develop content for the various training interventions like OJT, classroom training for TSO/SO/ABM level

Deliver Key Business Agenda

• Ensure high in-shop productivity

• Enable TSO/SO and ABM to maximize the output from retailers and stockists by using knowledge and skills effectively (sales closing / objection handling / input utilization / scheme utilization/ POS,POP utilization) Improving Product Knowledge

• Improve product knowledge, detailing during launches and other interactive meetings.

• To understand customer, retailer and stockist behavior and apply it while designing the various training interventions.

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