Tech Lead

Job Role: Tech Lead - EPM (PCMCS)

Job Location: Remote

Job Type: Contract

Role Summary

Looking for a dedicated and experienced PCMCS Technical Architect / Lead Developer to design, develop, configure, maintain, extend applications and implement projects / CRs based on the PCMCS capabilities in accordance with development and project management methodologies and practices.

Roles & Responsibilities

• Ability to build allocation logics in PCMCS with extensive knowledge
• Support by delivering PCMCS technical expertise.
• Support by delivering PCMCS with multiple source systems.
• Customize and Deploy PCMCS as per business requirements
• Experience working with end users throughout various parts of implementation lifecycle
• Proactive with Solution oriented mindset
• Leads technical sessions on change requirements and documents it. Identify the business and technical implications related to change request and present it to ES leadership.
• Perform required configurational changes, development, integration changes to meet specific business requirements / Change requests.
• Collaborates with Solution Architects and Business Analysts to extend the capabilities of PCMCS.
• Calculate development efforts, timelines and consult with Manager.
• Develops and documents technical documentation.
• Collaborates with Solution Architects and Business Analysts to extend the capabilities of the PCMCS Module.
• Provides technical expertise in establishing processes and procedures to ensure standards are followed.
• Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate
• Accurately logs, process and tracks incidents/requests tickets from identification through resolution; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
• Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.
• Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction.
• Good team player and pro-active in work.
• Adheres to and supports organization standards, policies, and procedures.
• Maintains and protects confidentiality regarding all aspects of patient care and employee information.
• Available for 24 by 7 support as necessary.
• Available for periodic off-hours work required including weekends and holidays.

Experience

• 2-3 Project implementations in PCMCS or Hyperion Profitability and Cost Management (on premise ML)
• Good knowledge about functional aspects of the allocation process
• Developed allocations across PCMCS business dimensions
• Worked in designing multi-step allocations and metadata design in PCMCS
• Experience working on Data loads and extracts to/from PCMCS application using Data Management
• Independently provided system solutions to PCMCS issues and enhancements; acted as an escalation point to FAST support/Operation team for complex issues
• Performed functional and technical testing of system projects, bug fixes and enhancements
• Written PCMCS allocations / custom Rules / ASO Formulas and should have insight about how to Trace Allocations and use Rule Balancing and Data Grant features
• Written PCMCS allocation rules for deriving calculated drivers
• Knowledge on Activity Based Costing
• Ability to participate in prioritizing system issues for development team and participate in regular calls with development team to keep track of progress
• Ability to independently identify areas of improvement and makes recommendations
• Strong understanding of monthly close process. Proficient in building and extending metadata functionalities
• Maintaining end-to-end accountability and expectations for customer satisfaction
• Adopt a proactive, logical and organized approach to problem resolution
• Proven ability to provide project / development estimates and lead technical teams to consistently meet commitments.
• Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end-user and performance-based testing.
• Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities.
• Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.