Business Analyst

4 weeks ago

Thane, India SATMAT TECHNOLOGIES Full time

Role :- Business Analyst (Banking Domain with ATM Process Expertise)

EXP :- 3 - 5 years

Location :- Thane (WFO)


# *Job Summary:*

We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes. The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience. The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals.


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### *Key Responsibilities:*

1. *Requirement Gathering & Analysis:*

- Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes.

- Conduct detailed analysis of existing ATM systems, processes, and workflows.


2. *Process Improvement:*

- Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime.

- Propose enhancements to improve customer experience and streamline processes.


3. *Documentation & Communication:*

- Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams.

- Communicate requirements effectively to technical and non-technical stakeholders.


4. *Project Coordination:*

- Collaborate with IT teams to ensure accurate implementation of business requirements.

- Work closely with QA teams to validate and test solutions.


5. *Stakeholder Management:*

- Act as a bridge between business units, IT, and third-party vendors involved in ATM systems.

- Facilitate discussions and provide clear recommendations for decision-making.


6. *Regulatory Compliance:*

- Ensure all ATM processes comply with industry standards, security protocols, and banking regulations.

- Keep updated with trends and regulations affecting ATM operations.


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### *Skills and Competencies:*

- Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.).

- Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar.

- Knowledge of *ATM software, hardware integration*, and connectivity protocols.

- Familiarity with regulatory and compliance requirements for banking and ATM operations.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders.

- Experience in *project management methodologies* (Agile, Waterfall).


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### *Qualifications:*

- Bachelor's degree in Business Administration, Computer Science, Finance, or a related field.

- Minimum 3- 5 of experience* as a Business Analyst in the banking domain.

- Hands-on experience with ATM systems or processes is mandatory.

- Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus.


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### *Preferred Experience:*

- Knowledge of card management systems, EMV standards, and digital payment technologies.

- Familiarity with fraud detection, ATM security measures, and PCI DSS compliance

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