Service Engineer

3 weeks ago

Noida, India Accure Medical Pvt Ltd. Full time

Function: Product Demos, User Training, Sales Support, Service Support


Roles and Responsibilities:

  • Understand clinical principles and product usage
  • Understand and explain product benefits to clinicians and nurses
  • Answer customers' questions (clinical and technical) on how to use the product.
  • Conduct device demos on patients; Collect usage data.
  • Train nursing staff on product usage, storage, cleaning, and troubleshooting.
  • Support the sales team to get feedback from doctors/stakeholder.
  • Service support such as troubleshooting
  • Installing and calibrating biomedical machines, equipment, and software.
  • Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment, and software.
  • Maintaining and repairing biomedical machines and equipment, when needed.
  • Providing technical support, when needed.
  • Keeping up-to-date service histories on all biomedical machines and equipment.


Requirements:

  • Education: B.E., Diploma in BioMedical Engineering
  • Strong communication and presentation skills
  • Basic understanding of Physiology/Clinical terms and/or medical device technology (not mandatory)
  • Experience of working in hospitals and communicating with Doctors (preferred)
  • Being multilingual and having previous experience in the ICU would be a plus.

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