Service Engineer
3 weeks ago
Function: Product Demos, User Training, Sales Support, Service Support
Roles and Responsibilities:
- Understand clinical principles and product usage
- Understand and explain product benefits to clinicians and nurses
- Answer customers' questions (clinical and technical) on how to use the product.
- Conduct device demos on patients; Collect usage data.
- Train nursing staff on product usage, storage, cleaning, and troubleshooting.
- Support the sales team to get feedback from doctors/stakeholder.
- Service support such as troubleshooting
- Installing and calibrating biomedical machines, equipment, and software.
- Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment, and software.
- Maintaining and repairing biomedical machines and equipment, when needed.
- Providing technical support, when needed.
- Keeping up-to-date service histories on all biomedical machines and equipment.
Requirements:
- Education: B.E., Diploma in BioMedical Engineering
- Strong communication and presentation skills
- Basic understanding of Physiology/Clinical terms and/or medical device technology (not mandatory)
- Experience of working in hospitals and communicating with Doctors (preferred)
- Being multilingual and having previous experience in the ICU would be a plus.
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