
Service Desk Engineer
11 hours ago
A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption.
Key Responsibilities:- Troubleshooting hardware, software, network, and system issues.
- Responding to tickets via phone, email, or a ticketing system (like Jira, ServiceNow, etc.).
- Installing and configuring new hardware and software.
- User account management , such as password resets and access control (often via Active Directory).
- Documenting problems and solutions in knowledge bases.
- Escalating complex issues to higher-level IT staff.
- Knowledge of Windows, macOS, Linux .
- Familiarity with network basics (DNS, DHCP, VPNs).
- Experience with ticketing systems .
- Soft skills like communication , patience , and problem-solving .
- Understanding of ITIL practices (Incident, Problem, Change Management).
- Service Desk Engineer (L1)
- L2/L3 Support Engineer
- Systems Administrator
- Network Engineer or Security Analyst
- IT Manager / Infrastructure Architect
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IT Service Desk Engineer
1 week ago
Noida, Uttar Pradesh, India GC Technologies Pvt Ltd Full time ₹ 4,50,000 - ₹ 10,00,000 per yearService Desk Engineer - 2 RequirementsBudget - L Yrs. Upto 12 LPABudget - L2 Team Lead - 5-7 Yrs. Upto 20 LPAWork Mode - All 5 days WFO, It can be any 5 days in a weekLocation : Noida - WFONP : 30 daysExperience : 2-7 yrsBudget : Max 15 LPAPayroll :STL - Sterlite Technologies LimitedAdobe ProjectRequirement 1. L1 Service Desk EngineerJob Title:Service Desk...
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Service Desk Engineer
3 hours ago
Noida, India Axiom Software Solutions Limited Full timeA Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities: Troubleshooting hardware, software, network, and system...
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Service Desk Engineer
1 day ago
Chennai, Gurugram, Noida, India Mastek Full time ₹ 2,50,000 - ₹ 7,50,000 per yearGreetings from MastekWe are seeking a Service Desk - L1 Support Engineer on Contract. This is going to be a Direct Contract with Mastek.Sharing below Job Description, please apply if you are interested.Job Title: Service Desk L1 Support Engineer (Contract - 8 Months)Contract Duration: 8 monthsStart Date: We are looking for immediate joiner.Shift...
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Service Desk Specialist
1 week ago
Noida, India HCLTech Full timeJob Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...
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Service Desk Engineer
2 weeks ago
Noida, India Progressive Infotech Full timeService Desk Engineer:- Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email. Must have experience in Incident Management, Service Request Management, and Vendor Management. Perform remote troubleshooting through diagnostic techniques and pertinent...
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Service Desk Engineer
5 days ago
Noida, Uttar Pradesh, India Progressive Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearService Desk Engineer:-Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email.Must have experience in Incident Management, Service Request Management, and Vendor Management.Perform remote troubleshooting through diagnostic techniques and pertinent...
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Service Desk Specialist
7 days ago
Noida, India HCLTech Full timeJob Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...
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Service Desk Specialist
1 day ago
Noida, India HCLTech Full timeJob Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...
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Service Desk
6 hours ago
Noida, India Yatinder Kumar (Proprietor Of Workforce Management Consultancy) Full timeJob Description Hiring for Service Desk Role at Noida Location Location - Noida Sec 61 Eligibility - - Graduation Mandatory - Min 12 months exp in International Technical Support/ International Service Desk - Excellent Communication Skillsin English Mandatory , Fluent English Required - Should of all documents for BGV SALARY Upto - 6 LPA To schedule...
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Service Desk Engineer
2 weeks ago
Noida, India Job Basket Full timeJob Description of Service Desk Analyst Role: Service Desk Analyst Accountability • Ability to work in 24*7 environment, this is a must • First Point of Contact for users to report Technical issues • Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the...