Lead Consultant

2 weeks ago

Bengaluru, India SMARTWORK IT SERVICES Full time

Responsibilities :- Develop automations using UiPath Studio with hands-on experience.- Utilize UiPath Orchestrator for deploying, managing, and monitoring automations.- Write scripts using VB.NET, C#, or other relevant languages for UiPath.- Build, configure, test, and deploy UiPath automation scripts/bots.- Work with UiPath Document Understanding to integrate document processing into automations.- Leverage UiPath Process Mining for process discovery and analysis.- Troubleshoot, debug, and maintain existing UiPath automations.- Create and maintain technical documentation and user guides for UiPath solutions.- Participate in incident management and provide 24/7 support rotation as needed.- Collaborate within a UiPath-focused team, proactively communicating progress and issues.- Interface with business users, IT teams, and management to ensure alignment and issue resolution.- Conduct Root Cause Analysis (RCA) for all high and critical severity incidents.- Perform RCA for recurring issues and propose long-term solutions.- Apply code fixes to resolve incidents where applicable.- Monitor system health regularly (e.g., disk space, server capacity) and recommend improvements.- Keep support handbooks and other documents up to date.- Update the knowledge base and SOPs (e.g., SharePoint) with new solutions and best practices.Qualifications We Seek in You :- Proven experience in developing and testing software on Windows platforms using UiPath.- In-depth understanding of the UiPath RPA tool and ecosystem.- Ability to interpret business process workflows and convert them into automated solutions.- Willingness to combine business analysis with hands-on RPA configuration.- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.- Ability to engage with clients to gather and understand business requirements.- Experience conducting code reviews and enforcing coding standards.- Certified in one or more leading RPA platforms:- UiPath (preferred).- Automation Anywhere.- Blue Prism.Additional Skills :- Experience with VB Script and Excel Macros.- Incident management experience, especially in production environments. (ref:hirist.tech)

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