SMS Firewall Manager
2 weeks ago
Role : SMS Firewall Manager
Location : Chennai
Experience : 4+years
Key Skills : SMS Firewall, SMS traffic, A2P, P2P, Signaling firewall, SMSC
Roles and Responsibilities :
- Setting up different type of rules based on Volume, content and bad URL etc.
- Proactive tracking of rules performance - identifying issues, irregularities and false positives.
- Updating IR21 operator's database.
- Countries, Operator, HUB, GT, IMSI and MSISDN lists modification.
- Identify, gather and analyze SMS firewall transactional and reference data via specific tools.
- Manage and manipulate large and complex SMS related datasets to generate regular and ad-hoc reports to support business teams in their decision-making process.
- Analyze and extract key insights from SMS firewall data to inform business decisions.
- Monitor and report daily and weekly SMS firewall traffic data KPIs.
- Update and modify system reference data such as operators' database and numbering plans.
- Detect and analyze messaging fraud, report root cause and suggest anti-fraud solutions.
- Create or modify SMS firewall rules that generate alarms for detecting potential fraud.
- Explore new detection methods or system improvements and adjust the firewalls accordingly.
- Liaise with Technology, Carrier and other teams about network traffic and system details.
Skills & Experience :
- Good communication skills in English, both oral and in writing.
- Analytical and attentive to details, with data-driven mindset.
- Proactive and self-motivated.
- Advanced Excel, working knowledge of Pivot Tables and Lookups is essential.
- Telecom experience, Basic knowledge of SMS traffic flows and numbering plans.
- Understanding of SS7 MAP with ability to read and analyze protocol logs is a plus.
- Understanding of telecom messaging network fraud scenarios.
- Knowledge and experience in configuring rule-based fraud systems; experience with Mobileum firewall is an advantage.
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