Senior Manager, External Communications

4 weeks ago

Lucknow, Uttar Pradesh, India Capital One Full time

At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.

As Senior Manager, External Communications of Technology for India, you will be responsible for leading and driving effective, engaging communications strategies around our business and technology story for external audiences, particularly potential candidates and build our local employer brand in India. You will be responsible for leading and driving effective, engaging communications strategies to inspire associates to deliver on the business and technology strategy and build our local employer brand in India.

Our ideal teammate is:

  • Inspired to be a transformational change agent
  • Obsessed with creating an inviting, integrated and engaging experience for our associates
  • A storyteller who uses his/ her communications strength to inspire and move others
  • Passionate about leading and inspiring direct and cross-functional teams
  • Able to manage multiple projects simultaneously
  • A passionate and driven team player
  • A creative problem solver
  • Comfortable using social computing platforms and graphics packages to create a media-rich communications experience and better engage audiences

Responsibilities

  • Establish an integrated communications strategy and detailed annual plan to support the technology strategy and build our presence in the local market
  • Collaborate and partner closely with cross-functional partners to implement a range of strategies and creative solutions to reach key target audiences
  • Apply user-experience design methodologies to create breakthrough, integrated experiences for internal and external audiences our associates
  • Lead a data-driven approach to engage associates
  • Lead external communications internal marketing communication campaigns and projects, while collaborating with internal communications partners to ensure an integrated approach
  • Advance our internal communications digital platforms and communications strategies
  • Lead and inspire cross-functional partners and teams
  • Integrate with external marketing, internal communications, technology events, and community activities to support the external technology narrative

Basic Qualifications:

  • Bachelor's degree or military experience
  • At least 10 years of experience leading public relations strategy or at least 10 years of experience leading communications strategy or at least 10 years of experience leading external communications and marketing for organizations

Preferred Qualifications:

  • Master of Business Administration, Master's in Marketing, or Master's in Communication
  • 7+ years of Public Relations or Internal Communications leadership experience
  • 7+ year of Public Relations or Internal Communications leadership experience in the technology industry
  • 4+ years of supervisory experience
  • Strong writing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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