Manager/ Senior Officer

Reporting to the Senior Manager - Finance, the incumbent will oversee payroll administration, benefits management, HRIS optimization, and compliance to ensure efficient HR operations and employee satisfaction.

Key Job Responsibilities:

A. Compensation & Payroll Management

(1) Administer payroll processing, ensuring accurate salary calculations, deductions, and tax compliance;

(2) Work with finance to ensure timely salary disbursement and adherence to compensation structures;

(3) Conduct periodic salary benchmarking and analysis.

B. Benefits Administration

(1) Oversee employee benefits programs, including medical insurance, PF, gratuity, and leave policies;

(2) Collaborate with insurance providers and third-party administrators to manage claims processing;

(3) Develop communication strategies to educate employees about their benefits.

C. HRIS & Data Management

(1) Lead any changes in HRIS modules or platform/introduction of new modules/platforms

(2) Maintain and optimize HRIS for efficiency, accuracy, and compliance;

(3) Ensure proper documentation and record-keeping of employee information;

(4) Generate reports related to payroll, benefits, and workforce planning for leadership.

D. Compliance & Employee Records Management

(1) Ensure compliance with all labor laws and statutory requirements;

(2) Maintain HR records in accordance with company policies and external regulations;

(3) Assist in audits and reporting requirements.

E. HR Operations & Policy Implementation

(1) Support policy development related to compensation, leave, and benefits;

(2) Address employee queries related to payroll and benefits administration.

Any other responsibility assigned by the line manager.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification and Experience:

Applicants must have Masters/ Bachelors degree in HR, Finance, or related field.

Experience:

(1) Five to seven years of experience in managing payroll and HR operations for a headcount of at least staff members;

(2) Strong analytical skills and proficiency in HRIS tools;

(3) Knowledge of labor laws, taxation, and compliance requirements;

(4) Prior experience of working with non-profits will be advantageous but not essential.

Competencies:

Technical Competencies

(1) Payroll Processing & Tax Compliance Strong understanding of salary structures, deductions, and tax regulations;

(2) HRIS Administration & System Optimization Proficiency in managing HRIS and ensuring data integrity;

(3) Benefits & Insurance Management Experience in handling employee benefits, PF, gratuity, and claims processing;

(4) Knowledge of Labor Laws & Regulatory Compliance Deep understanding of employment regulations related to compensation.

Behavioural Competencies

(1) Analytical Thinking & Problem-Solving Ability to interpret payroll data and optimize benefits administration;

(2) Attention to Detail & Accuracy Ensuring error-free payroll and benefits calculations;

(3) Communication & Employee Relations Addressing payroll and benefits queries effectively;

(4) Process Improvement & Efficiency Identifying areas to streamline HRIS and payroll processes.

Relationships

(1) Internal - Direct: Director, Senior Managers and Managers HR, Staff, operations team;

(2) Internal - In-Direct: Directors;

(3) External: External Agencies for HR and OD Initiatives; Auditors; and other stakeholders as required.

IHATs Values in Practice

(1) Community Centric: It is the communities IHAT serves and the community at IHAT that drives it forward;

(2) Think Sustainability: IHAT believes in engaging with the government and communities to scale up and sustain positive outcomes;

(3) Scientific and Innovative: IHAT relentlessly pursues scientific rigour and adapts its work in the face of new evidence. It encourages out-of-the-box thinking and challenges itself to do better;

(4) Interdisciplinary: IHAT foster discussion, debate and deliberation across disciplines to arrive at the best possible solution.