Senior Engineering Manager
1 week ago
Description : Job Title : Engineering ManagerLocation : Gurugram, HaryanaExperience Required : 12-15 yearsAbout the Role : We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers.You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools.Key Responsibilities : - Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform.- Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies.- Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards.- Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions.- Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability.- Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data.- Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence.Qualifications : - Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).- 12-15 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js).- Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics.- Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC).- Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking).- Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time.- Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures.- Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure).- Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR).- Excellent problem-solving and decision-making skills in fast-paced environments.- Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams.- (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices.Preferred Skills : - Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms).- Experience mentoring remote or distributed teams to maintain productivity and collaboration.- Passion for building user-centric analytics platforms with intuitive UI/UX.Why Join Us? Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics.Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers' success. (ref:hirist.tech)
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