Customer Service Specialist

3 weeks ago


India NIIT Full time
About NIIT - Talent Pipeline Service.

At NIIT, we're transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent.
Modern talent acquisition goes beyond the traditional hiring process to adapt to evolving job market trends and drive organizational growth. Through NIIT's Talant Pipeline service offering, which aims to improve the effectiveness and efficiency of a company's talent acquisition processes, by building skilled pipelines and providing recruitment support for various industries. This gives our client access to reliable talent that is ready to be productive from Day One and a special edge for the Talents onboarded through NIIT.

Job description

Role & responsibilities
Customer Service Associate- International Voice process (US)
Predominantly night Shifts
Deliver professional, courteous, and accurate customer service
Handle inbound calls for US healthcare clients
US Shifts - 24/7, 5 days week, rotational off
Work Location Mumbai

Preferred candidate profile
Graduate Freshers
Courteous with strong customer service orientation.
Dependable with attention to detail.
Good listening and speaking skills.
Willingness to learn.

Role: Associate (Customer Service Voice)
Industry Type: BPO/KPO
Department: Customer Service
Employment Type: Full Time, Permanent
Role Category: Voice Process

Education:
Graduate Freshers

Share your resume at priyanka.9.bakshi@niitmts.com
Call or text at 8076143976

Disclaimer - We are equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.


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