
GSI Implementation Specialist
16 hours ago
Role Summary We are seeking anGSIImplementation Specialist for Saner Productswho will work closely with our Global System Integrator (GSI) partners to enable, co-deliver, and support the successful implementation of theSaner Platform , responsible for onboarding and deploying Saner solutions across diverse customer environments. The candidate will collaborate closely with customers, and internal Engineering teams, Sales, Solution Architects, to ensure smooth deployment, precise configuration, and seamless handover of the Saner platform.Key Responsibilities Partner Enablement Train and certify GSI partner teams on the Saner Platform—covering deployment, configuration, integrations, and best practices. Develop enablement assets such as playbooks, runbooks, solution blueprints, and knowledge articles for repeatable success. Conduct technical workshops, webinars, and hands-on labs for GSI consultants, architects, and delivery teams. Co-Delivery with GSIs Participate injoint implementation projectswith GSI partners to ensure successful deployment and knowledge transfer. Act as a technical advisor during initial projects until partners achieve self-sufficiency. Assist partners in customer requirement gathering, solution mapping, and architecture design. Provide technical oversight during proof-of-concepts (POCs) and pilot deployments.Collaboration & Advocacy Act as theprimary technical liaisonbetween GSI partners and internal teams (product, engineering, sales, marketing, support & customer success). Represent Saner in GSI-led solution showcases, customer workshops, and technical deep dives. Other Responsibilities Influence product roadmap with insights from GSI engagements. Conductuse case-driven, hands-on training sessionson Saner CVEM modules and enable customers to effectively utilize dashboards, reporting features, and operational workflows. Conductenvironment assessmentsto understand customer infrastructure, network architecture, and endpoint management workflows. Collaborate with Sales teams duringpre-sales activitiesto assess technical feasibility, scope requirements, and set accurate expectations. Createimplementation plans and technical documentationthat guide customers through the deployment process. Collaborate withSolution Architectsto finalize deployment architecture, includingon-premises, cloud, and hybrid models . Troubleshoot complex technical issues during implementation, working with Engineering teams to develop solutions when needed. Identify gaps and collaborate with Product teams for continuous enhancement of deployment processes. Guide customers onbest practices for patch management, vulnerability remediation workflows, compliance configurationsand other modules using Saner CVEM. Performdata onboarding and validation activities , ensuring scan coverage, patch repository setup, and policy configurations. Manageintegration with third-party toolssuch asServiceNow, Freshservice, Active Directory, Azure AD, WSUSandSCCM . Create, organize, and maintaindeployment documentation, runbooks, and configuration templatesto support consistent implementations. Providepost-deployment stabilization supportand ensure a smooth handoff to the Support teams.Partner-Facing Experience •Experience enabling Global System Integrators (GSIs) or large-scale delivery partners. •Ability to conduct technical workshops, solution trainings, and certification programs. •Co-delivery or shadow-delivery experience with partner teams.Required Skills & Experience ExperienceinImplementation, Professional Services, Technical Support, or Systems Administrationroles. Strong understanding ofEndpoint Security, Patch Management, Compliance and Vulnerability Managementprocesses. Hands-on experience withWindows Server & Desktop OS, Linux distributions (RHEL, CentOS, Ubuntu. Etc), and macOS environments . Good knowledge ofNetworking (TCP/IP, Firewalls, Proxies, DNS, VPNs)and enterprise IT infrastructure. Experience working withDirectory Services(Active Directory, LDAP, Azure AD). Exposure topublic cloud environments(AWS, Azure, GCP). Familiarity withITSM toolslike ServiceNow, Freshservice and integration concepts (APIs, Middleware). Working knowledge ofSSO implementations using SAML , including integration with Identity Providers (IdP) such as Azure AD, Okta, Auth0, PingID or PingFederate. etc. Good scripting knowledge inPowerShell, Bash, or Pythonis an advantage. Good knowledge ofCybersecurity conceptsand understanding ofvulnerability classification standardssuch asCVE (Common Vulnerabilities and Exposures)andCCE (Common Configuration Enumeration) . Strong analytical and troubleshooting skills with acustomer-centric mindset . Ability to manage multiple customer deployments and work in afast-paced environment . Lead and execute end-to-end deployment ofSaner platformacrossWindows, Linux, and macOSenvironments. Performinstallation, configuration, and troubleshootingof Saner agents, middleware and integrations (e.g., ITSM, CMDB).Nice to have: •Experience with Saner CVEM or similar vulnerability management tools or Patch Management Tools (e.g., Nessus, Qualys, Tenable). •Experience with compliance frameworks (PCI, HIPAA & NIST).Soft Skills •Excellent communication, presentation, and knowledge-sharing skills. •Strong documentation and technical writing capabilities. •Collaborative mindset with the ability to influence without direct authority.Experience : 5 to 8 yearsAbout You BSc/MSc degree in computer science , BE/M.C.A in a Computer, or a related field .
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