Service Delivery Manager
3 days ago
Location: Hyderabad (In office culture)about alliantgroup alliantgroupis a professional services firm (PSF) that is focused on providing business consulting, digital transformation, taxation (Credits and Incentives), and accounting services. The main business purpose of the firm is to strengthen American businesses. We serve direct clients and over 4000 CPA firms. The company was founded in early 2000 and is headquartered in Houston, Texas. In the US we have offices in Austin, Boston, Chicago, Indianapolis, New York, Irvine, Sacramento, and Washington, D.C. In UK we have offices in London and Bristol. We also have an office in Hyderabad, India. More about our culture and why we lovealliantgroup https://youtu.be/nM_9fXXwyrgalliantTALENT: alliantTALENT, a subsidiary of alliantgroup was incorporated several years back in Hyderabad. It now has over 1,000 employees who provide professional consulting services to US and UK clients. Our Core Values that focus on Exceptional Client Experience, High Performance, and People Development set us apart from other PSFs. At alliantTalent, professionals get the exceptional opportunity to work directly with US and UK clients. This is one of our key differentiating factors. Our professionals also get the opportunity to work on cross-service line projects, enabling them to become more rounded professionals. Our in-office, learning, collaborative, and fun culture help young professionals to learn, team, bond and share which enables them to become great Consulting Leaders in the future.What you’ll be doing :As an accounting professional, you will be expected to:Developing and implementing strategies to improve the client experience, such as by identifying opportunities to enhance services or by implementing new processes or technologies. Leading and managing a team of client accounting service professionals, including setting goals and objectives, providing guidance and support, and evaluating performance. Analyzing data and trends to identify opportunities for improving the client experience and the overall performance of the client service team. Identify and capitalise on opportunities for upselling and cross-selling. Lead client presentations and negotiations to secure new business. Drive revenue growth through effective account management and expansion strategies. Coordination with ISMS core team to support ISMS activities and implantation strategies at the company.What are we looking for :15+ years of experience in US accounting (knowledge of US GAAP preferable) and people management skills. Hands-on experience in commonly used accounting software like SAP, QBO, Sage, Zoho, Netsuite etc. Proven track record of managing client relationships and meeting revenue targets. Experience of working in a fast-paced environment. Ability to effectively manage complexity, i.e. multiple stakeholders, timelines and projects. Ability to manage large, complex accounts and deliver revenue growth. Ability to think strategically and solve problems Strong leadership and communication skills Excellent organizational and time management skills Entrepreneurial mindset.What we offer: With us, there are always opportunities to break new ground. We empower you to take the organization to the next level with the versatile experience that you bring in. We trust you with responsibility early on and support you in all ways to make this organization as trusted partner to the customers and a great place to work for the employees. Join us and bring your curiosity to life
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Service Delivery Manager
1 week ago
New Delhi, India Marsh McLennan Full timeAs a VMOService Delivery Manageris responsible for tracking and analyzing the delivery of services to ensure they align with the organization’s value and strategic goals. They assess service performance, identify opportunities to maximize value, and support decision-making to optimize resource use and outcomes. The purpose is to drive continuous...
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Services Delivery Manager
2 weeks ago
New Delhi, India Snowflake Full timeSnowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Build the future of the AI Data Cloud. Join the Snowflake team. As a...
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Service Delivery Manager
1 week ago
New Delhi, India MindPec Solutions Full timeThe Service Delivery Manager (SDM) is responsible for managing end-to-end service delivery operations for key clients, ensuring high service quality, SLA adherence, and customer satisfaction. The SDM will act as the single point of contact for client communication, manage a technical support team, and continuously drive process and performance...
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Service Delivery Manager
2 weeks ago
New Delhi, India MindPec Solutions Full timeThe Service Delivery Manager (SDM) is responsible for managing end-to-end service delivery operations for key clients, ensuring high service quality, SLA adherence, and customer satisfaction. The SDM will act as the single point of contact for client communication, manage a technical support team, and continuously drive process and performance improvements ....
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IT Service Delivery Manager
1 week ago
New Delhi, India HGS Full timeResponsibilities: Manage IT Services:Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards:Create and enforce service delivery standards and processes. Incident Management:Manage incidents to minimise downtime by supervising the remediation of IT Service problems. Performance...
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Managed Services – Service Delivery Manager
3 weeks ago
New Delhi, India Buxton Consulting Full timeSr. Service Delivery Manager (Managed Services)Location: India Work Hours: India time with overlap to U.S clients Start Date: ASAP Interviews: Immediate Employment type: FTEMust clear a thorough background checkWork ModelLocation: India (Remote or Hybrid, depending on city) Must be available to support US time zone overlap (typically 6 PM – Midnight IST...
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IT Service Delivery Manager
2 weeks ago
New Delhi, India HGS Full timeResponsibilities:- Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. - Develop Standards: Create and enforce service delivery standards and processes. - Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems. - Performance...
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Service Delivery Manager
5 days ago
New Delhi, India ValueMomentum Full timeJob Title :Service Delivery Manager – Application Managed Services Primary skills:#Guidewire, #P&C Insurance, #PolicyCenter, #ClaimCenter, #AMS Location :Coimbatore Mode of work : Work from Office Experience : 8-10 YearsRequirements Required Skills & Experience Category Requirements Experience 8–10 years overall IT experience, with at least 5+ years...
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Service Delivery Manager
6 days ago
New Delhi, India NIIT Limited Full timeKey Responsibilities: Manage the execution and delivery of L&D programs (classroom, virtual, and digital formats) across various geographies and client accounts Act as the primary point of contact for clients regarding program delivery, issue resolution, and updates Work closely with instructional designers, facilitators, and operations teams to ensure...
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Manager Service Delivery
6 days ago
New Delhi, India ReSource Pro Full timeDearAspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
