ServiceNow Architect

1 week ago

New Delhi, India Birlasoft Full time

1.About the Job - The candidate should require mandatory ServiceNow Architect Experience with ITSM and HRSD.2.Job Title - ServiceNow Architect3.Location - Pune/Mumbai/Noida/Hyderabad/Bangalore/Chennai4.Educational Background - UG. – B. Tech /B. E in any specializationPG. – MCA/MTech/MBA/MSC5.Key Responsibilities -- Expertise in understanding the customer business need and decipher it for technical development in ServiceNow. - Specialization in designing solutions on ServiceNow platform basis the customer need. - Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions. - Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables. - Know how to conduct requirement gathering for ServiceNow implementation. - Experience in designing Technical (LLD) Design Documents, Training Documents etc. - Experience in conducting Technical Reviews, End User Trainings. - Strong Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up.6.Skills Required -- Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.) - Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist. - Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource and Finance. - Expertise in designing ServiceNow Reports and setting up Performance Analytics. - Experience in creating custom processes, custom 3rd party integrations and custom applications. - Demonstrate an awareness of Best Practices of ServiceNow implementation. - Experience in coordination with different stakeholders both customer and internal to effectively deliver the project on time, within scope and within budget. - Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team. - Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.) - Experience & Knowledge of Domain separation implementation. - Experience in Data segregation.7.Preferred Certifications:- ServiceNow Implementation Certified - ServiceNow CAD Certified - CIS - HRSD - ITIL V3 Foundation certified

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