ServiceNow Solution Architect

4 days ago


New Delhi, India Microland Limited Full time

Role OverviewWe are looking for a ServiceNow Solution Architect to join Microland’s ServiceNow Practice team — someone who can blend deep platform expertise with presales flair and solutioning leadership. If you enjoy architecting enterprise-scale ServiceNow solutions, influencing deal strategy, and being the go-to person for “how exactly will this work?” — this role is for you.Experience15+ years of total IT experience, including: 15+ years in ServiceNow solutioning, implementation, or architecture. 12+ years in presales and RFP solutioning, including deal defense and client presentations. Proven ability to architect and integrate ServiceNow solutions across multiple technology towers for large enterprise clients. Strong experience across core ServiceNow modules: ITSM (Incident, Problem, Change, CMDB, Service Catalog) ITOM (Discovery, Event Management, Service Mapping) ITAM, HRSD, CSM, and SecOps (preferred).Skills & CompetenciesDeep working knowledge of ServiceNow platform capabilities, including: Scripting (JavaScript), Flow Designer, UI Builder Integrations (REST/SOAP APIs, MID Server, IntegrationHub) CMDB & CSDM data model, ACLs & platform security ServiceNow GenAI and Agentic AI frameworks — practical understanding of enterprise use cases. Strong understanding of ITIL and IT Service Management principles. Exceptional presentation, communication, and customer engagement skills — able to turn complex architecture into clear business value. Ability to collaborate across sales, delivery, and product teams to design holistic, scalable solutions.Key ResponsibilitiesEngage with customers and account teams to understand business challenges and design tailored ServiceNow solutions. Own the end-to-end solutioning process for RFPs and proactive proposals — from requirement analysis, estimation, and architecture to deal defense and customer presentations. Collaborate with sales and delivery teams to position ServiceNow solutions aligned with client goals and Microland’s strategic value propositions. Design technical roadmaps and modernization strategies for enterprise ServiceNow environments. Evaluate and integrate third-party tools and partner solutions where appropriate. Stay ahead of the curve by exploring new ServiceNow features and AI capabilities to drive automation and efficiency. Ensure all proposed solutions are cost-optimized, scalable, secure, and performance-driven. Contribute to practice development by mentoring teams, refining solution frameworks, and shaping reusable assets.



  • New Delhi, India Krossark Full time

    Key Responsibilities: Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow. Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed. Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap planning....


  • New Delhi, India Digile Full time

    Key Responsibilities- Requirements Analysis & Solution Design: Engage with business stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for ServiceNow solutions, producing design documents or blueprints that outline how the solution will be implemented on the platform. - End-to-End...


  • New Delhi, India EXL Full time

    Position: Assistant Vice President – Global TechnologyRole: AVP – ServiceNow Solution ArchitectExp. Required: 12-15 YearsJob Summary:We need a highly skilled ServiceNow Solution Architect to lead the design, building, and upkeep of our company's ServiceNow projects. This role is key to improving how we use ServiceNow, making sure everything works...

  • ServiceNow Architect

    3 weeks ago


    New Delhi, India NaukriNest Full time

    Job TitleServiceNow Architect – ContractSeniority LevelSeniorEmployment TypeContract – 6 MonthsWork LocationRemote – India (must be able to work in Pacific Standard Time zone)Position OverviewOur client, a leading ServiceNow Implementation Partner, is expanding their delivery team and seeking an experienced ServiceNow Architect for an urgent...


  • New Delhi, India PepsiCo Full time

    OverviewThe ServiceNow Platform Architect is responsible for designing, implementing, and managing the ServiceNow platform within PepsiCo. This role ensures the platform meets business requirements, aligns with enterprise architecture, follows best practices and supports PepsiCo’s strategic objectives. The architect will collaborate with various...


  • New Delhi, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow ArchitectsLocation - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...


  • New Delhi, India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow ArchitectsLocation - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations.Experience Ideal...


  • New Delhi, India Enterprise Minds, Inc Full time

    Job Title: ServiceNow Architect – ITSMLocation: Hyderabad, IndiaExperience: 10+ yearsEmployment Type: Full-timeAbout the RoleWe are seeking an experienced ServiceNow Architect with strong expertise in IT Service Management (ITSM) and enterprise-scale ServiceNow implementations. The ideal candidate will have a proven track record of leading architecture,...

  • ServiceNow Architect

    4 weeks ago


    New Delhi, India Veritis Group Inc Full time

    Job Title:ServiceNow Architect Experience Level:8+ Years Location:HyderabadJob Summary We are seeking an experienced ServiceNow Architect with 8+ years of hands-on experience in designing and implementing ServiceNow solutions. The ideal candidate will lead the architecture, design, and delivery of ServiceNow modules, ensuring alignment with business...


  • New Delhi, India Birlasoft Full time

    1. About the Job- The candidate should require mandatoryServiceNow Architect Experience with ITSM and HRSD. 2. Job Title- ServiceNow Architect 3. Location- Pune/Mumbai/Noida/Hyderabad/Bangalore/Chennai 4. Educational Background-UG.– B. Tech /B. E in any specialization PG.–MCA/MTech/MBA/MSC 5. Key Responsibilities- Expertise in understanding the customer...