Apply in 3 Minutes Senior Desktop Engineer

6 days ago


Bengaluru, India Tata Consultancy Services Full time

GreetingsTCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:- Understanding application deployment process using SCCM/SI - Understanding and following Desktop Engineering processes for Support - Understand customer problem and provide timely resolution - Helping customers solve technical issues with telephone support - Answering questions from customer about the features and capabilities of Desktop Engineering related technologies - Developing customer-facing documentation on an as-needed basis - Excellent written and oral communication skills - Performing end-to-end analysis, solution identification and documentation - Communicating customer needs and wishes to development and engineering teams - Timely generation of required SLA reports · Planning resource availability and utilization Encouraging initiative and leadership amongst team members - Forecasting resource requirement - Assessing and filling up open positions - Negotiating with the stakeholders when needed - Planning and encouraging learning amongst team members - Generating SLA reports - Presenting project management reports to the stakeholders - Ensuring adherence to Desktop Engineering processes



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  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!! TCS is hiring... Role: Senior Desktop Engineer EXP: 8-10 YEARS LOCATION: Bengaluru Job Description The associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management report Responsibilities: Understanding application deployment process...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!! TCS is hiring... Role: Senior Desktop Engineer EXP: 8-10 YEARS LOCATION: Bengaluru Job Description The associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management report Responsibilities: Understanding application deployment process...


  • Bengaluru, India Tata Consultancy Services Full time

    Greetings!!! TCS is hiring... Role: Senior Desktop Engineer EXP: 8-10 YEARS LOCATION: Bengaluru Job Description The associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management report Responsibilities: Understanding application deployment process...