Senior Analyst

3 weeks ago

Chandigarh, India eClerx Full time

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Senior Analyst Role and responsibilities:

Administer and control end to end physical security operations; identify & minimize potential challenges and shortcomings. Administer and control end to end facility Management; identify & minimize potential challenges and shortcomings to ensure maximum employee satisfaction. This will cover HK/Reception/OB/PB, Repair & Maintenance / AMC, Admin desk, Client Visit, Courier / Mail Management. Assist in end to end RFP process for all the areas across along with various related documentation in terms of contracting, NDA, necessary training etc. Attend MTM, QBRs with internal customers, weekly Admin call, weekly CCTV footage observations of security, Admin Open House; maintain a tracker of all observations and track closure of eta bound action items to improve/attain customer delight and provide better work environment to employees. Ensure end to end Client/Compliance/Process/Certification Audits, BCP activities, Fire Drill Timely closure of requests raised in Admin desk tool, Incidents & Accidents etc. to attain/achieve conformity to SLA with customers. Demonstrate himself as a team player with good inter personal skills and communication skills. SLA and metrics based reporting and management of services to internal customer.  Handling process deliverables viz. bills processing, snag list processing, AMC servicing schedules, facility reports, client visits Detailed attention to client visits and seamless arrangements on request 

Technical and Functional Skills

 Bachelor's degree with 3+ years of experience. Excellent communication and organizational skills Flexibility to work in 24x7 shifts Experience in Facility Management, Vendor Management, invoice processing, reports Good computer skills with command over MS office Effective written communication with an ability to prepare metrics Public speaking skills

About eClerx

eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD. graduates of University of Pennsylvania’s Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows. Created from humble beginnings in a small office in Mumbai, today eClerx employs 17,000+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

  • Senior Data Analyst-29059

    6 days ago

    Chandigarh, Chandigarh, India Growel Softech Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Data Analyst-29059Position:FTE, remote, IndiaAvailability-Immediate-1 weekOverlap:4 hours with PST(Pacific Standard Time)Candidate proficiency level:Senior(8+)Requirements:5+ years of hands-on technical experience in a high growth environment.Proficiency in SQL for deriving insights.Proficiency in Python is a plus.Data-driven, structured, and...

  • Senior Quality Analyst

    4 days ago

    Chandigarh, Chandigarh, India Primotech Full time ₹ 3,00,000 - ₹ 5,40,000 per year

    Job Title: Senior Quality Analyst Shift Timing:- 3PM to 12AMAbout Us:Primotech is a global IT solutions company delivering excellence in software development and IT projects for enterprises, SMBs, and startups. We combine agile methodologies with deep technical expertise to drive businesses toward digital transformation.Position Overview:We are seeking a...

  • Senior Analyst

    6 days ago

    Chandigarh, Chandigarh, India eClerx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality...

  • Eminence Technology

    2 weeks ago

    Chandigarh, India Eminence Technology Full time

    Senior Business Analyst We are seeking a highly skilled Business Analyst Post Sales to act as a bridge between clients and the technical team after project delivery. The role involves managing client relationships, gathering enhancement requirements, analyzing system workflows, and ensuring smooth support operations to maximize customer satisfaction and...

  • Senior EPMO BI Analyst

    2 weeks ago

    Chandigarh, Chandigarh, India Priority IDC Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Role: As an Senior EPMO Business Intelligence Analyst, you will play a pivotal role in driving data-based decision-making and strategic visibility across our enterprise portfolio. You will leverage your advanced technical and analytical skills to not only provide data and reporting but to also uncover actionable insights and proactively...

  • Senior Analyst

    3 weeks ago

    Chandigarh, India eClerx Full time

    The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality...

  • Senior Engineering Analyst

    1 week ago

    Chandigarh, Chandigarh, India Oceaneering Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    *Company Profile*Since year 2003, Oceaneering's India Center has been an integral part of operations for Oceaneering's robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics.Our multidisciplinary team offers a wide...

  • Zscaler - Senior Financial Analyst - Financial Planning & Analysis

    3 weeks ago

    Chandigarh, India Zscaler Full time

    Senior Financial Analyst - Financial Planning & Analysis General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for...

  • Senior Analyst

    1 week ago

    Chandigarh, Chandigarh, India Priority Idc Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About Role:We are looking for a skilled Customer Support Representative to join our team and provide exceptional service in a U.S. business environment, preferably within banking or financial services. The ideal candidate is responsible for resolving complex customer issues in a U.S.-centric fintech environment. This role requires a high level of ownership,...

  • Operations support analyst

    4 weeks ago

    Chandigarh, India Kay Consulting Services Full time

    Company Description Kay Consulting Services is a technical solutions firm providing services such as data analytics, software development, underwriting and more. Our goal is to empower businesses by providing cost-effective and innovative solutions for their technical and backend processes. By leveraging our expertise, we enable clients to focus on...