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Claims Manager Non EB

2 months ago

New Delhi, India Smart Moves Consultants Full time

Non EB Claims Manager


Job Role:


∙Overseeing claims for assigned corporates.

Efficient claim processing, handle complex claims

Coordinate with corporate clients, and ensure policy compliance..

Handling inquiries, offer legal advice, and lead calls with insurers and TPAs to resolve issues.

Managing complaints with calm, clear communication and problem solving.

Update property claim register / MIS in every end of week in ISO format.

Managing all partner wise quires related to claims and helping faster resolution.

Receive claim Intimation from client side and on the same day intimate to the Insurance Company for register the claim.

Scrutiny of claim documents provided by insured before submission for surveyors.

Fix appointment of surveyor / investigator for damage cases.

Analysis of surveyors assessment and if incorrect take up with them.

Collect required documents to the client and timely send to the surveyors and insurance company after scrutiny.

Liaising with the insurance company and surveyors for payment & other queries

Coordinate agenda and prepared high-level notes and actions for team

members

Manage all customer interactions, handling clients courteously to enhance

satisfaction


Skill & other Requirements:


Education – Graduate/Post graduate in any stream

Additional qualifications in Insurance stream would be preferable

Sound product knowledge across all products – Property, Fire, Marine, Engineering

Ability to work independently and comfortable in engaging with CXOs of corporates

Self-driven, enthusiastic person with hunger to make it big