MES Support Consultant

3 weeks ago

New Delhi, India Themesoft Inc. Full time

Greetings from ThemesoftWe’re looking for experienced MES Support Consultants-Pharmaceutical/Life Sciences to join our team in Chennai. In this role, you’ll provide L2/L3 functional and technical support for enterprise-grade Manufacturing Execution Systems (MES), especially Werum PAS-X and FTPS, ensuring seamless operations in a highly regulated, high-impact environment.Location: Chennai, IndiaExperience: 6–10 YearsNotice Period: Immediate to 10 days joinersSchedule: Must be flexible to work in shifts (rotational or fixed, based on business needs)Key Responsibilities- Application Support: Deliver expert L2/L3 support for MES systems like PAS-X and FTPS. - Troubleshooting: Analyze logs, run SQL queries, and work through complex issues to keep manufacturing running. - Incident & Problem Management: Resolve incidents and root causes as per ITIL standards. - System Configuration: Execute routine updates, master data changes, and system health checks. - Documentation: Maintain detailed support documentation and knowledge base entries. - Stakeholder Communication: Interface with business users, IT teams, and vendors to ensure smooth operations.Required Skills & Experience- MES Expertise: - 6–10 years supporting MES platforms (PAS-X, FTPS, or similar). - Strong understanding of manufacturing processes, especially Batch Execution, EBR, and Equipment Management. - Technical Proficiency: - Solid SQL skills for data analysis and debugging. - Knowledge of system integrations (ERP, LIMS, etc.). - Soft Skills & Process: - Excellent communication and analytical skills. - Experience in an ITIL-based support environment.Interested candidates share updated resume with mythili@themesoft.com#hiring #MES #PASX #FTPS #ManufacturingIT #ApplicationSupport #LifeSciences #PharmaJobs #ChennaiJobs #MESConsultant #ITJobs #GxP #BatchExecution

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