Senior Software Engineer- Sustaining

6 days ago

New Delhi, India Summit Consulting Services Full time

Summary of RoleWe are looking for a highly skilled Senior Software Engineer- Sustaining to act as the technical leader for our sustaining engineering team. In this role, you’ll combine deep enterprise software expertise with a passion for solving the most complex customer issues. You’ll be the first stop for escalations, a mentor to peers, and a builder of tools and processes that make our platform more reliable and supportable at scaleAs a Senior Sustaining Software Engineer at Nasuni, you will play a key role in enhancing our cloud-scale NAS platform. Your responsibilities will include:- Investigate and resolve customer-reported product issues in collaboration with Customer Support. - Debug Linux-based systems software across C/C++, Python, and Bash codebases. - Develop automation and diagnostic tools that improve customer supportability. - Participate in design/code reviews and advocate for customer-centric fixes. - Perform log analysis, performance benchmarking, and system tuning. - Collaborate with core engineering to improve resiliency and serviceability. - Mentor junior sustaining engineers on best practices in debugging and enterprise support. - Be a part of the quarterly 24x7 on-call rotation.Qualifications:- Required skills + experience we look for are… - 6-9 years overall experience. - 4–7 years of experience developing/debugging Linux-based software. - Strong skills in C, C++, Python, and Bash. - Deep understanding of Linux internals: systemd, storage stack, networking, security. - Familiarity with filesystems (XFS, EXT4) and kernel-level performance tuning. - Hands-on debugging using gdb, valgrind, tcpdump, wireshark. - Experience with authentication (AD/LDAP) and database technologies (SQL/Postgres). - Strong analytical skills and ability to work under pressure.It’s a bonus if you have…- Experience with hypervisors (ESX, Hyper-V, KVM) or cloud platforms (AWS, Azure, GCP). - Familiarity with CI/CD pipelines (Jenkins, GitHub) and packaging systems (rpm/yum). - Open-source contributions or experience in community-driven projects.

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