AGM - Customer Service Transformation
2 weeks ago
Title: AGM - Customer Service Transformation
Candidate Expectation and Roles & Responsibilities
Minimum 13+ yrs of experience required in customer service
Understand client digital transformation needs and consult / provide customized
solutions.
Create compelling transformation pitches to promote value based selling specific to
verticals.
Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation
solutions.
Develop and manage digital offerings across verticals including ENU, Retail, Telecom,
Healthcare, etc.
Work on the transformation solution commercials, create business for the opportunity
and handle client presentations, solution defense and visits.
Create crisp and appealing report outs (based on assessment), client presentations,
solution defense deck, capabilities deck and marketing content.
Create industry specific white papers, point of view and case studies.
Perform analytics on operations data to build financially visible solutions
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AGM - Customer Service Transformation
1 month ago
delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customizedsolutions.Create compelling transformation pitches to promote value based selling specific toverticals.Respond to RFP/RFIs/RFQs,...
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AGM - Customer Service Transformation
2 weeks ago
delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customizedsolutions.Create compelling transformation pitches to promote value based selling specific toverticals.Respond to RFP/RFIs/RFQs,...
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AGM - Customer Service Transformation
1 month ago
Delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to...
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AGM - Customer Service Transformation
2 weeks ago
Delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to...
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AGM - Customer Service Transformation
2 weeks ago
Delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service Transformation Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in customer service Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to...
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AGM - Technical Service Manager
1 month ago
new delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM - Technical Service Manager
1 month ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM- Regulatory
3 weeks ago
new delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM- Regulatory
3 weeks ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM- Regulatory
2 weeks ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM - CEM solution Architect
2 weeks ago
New Delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital interventions,...
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AGM - CEM solution Architect
3 weeks ago
New Delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital interventions,...
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AGM-Technical Service
3 days ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM-Technical Service
3 weeks ago
new delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM-Technical Service
3 weeks ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM-Technical Service
2 weeks ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Agm-resourcing & Operations
2 months ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 40283- Location: New Delhi, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...
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Agm - Core Operations
1 week ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 24464- Location: New Delhi, IN- Function: Technology/ IOT/Cloud- About: **Role** AGM - Core Operations **Function / Department** Technology **Location** Delhi **Job Purpose** To ensure the O&M related activities of Core Nodes (Ericsson MGW, MSS, HLR, STP, DATA Core nodes SGSN/MME), co-ordination with SNOC and OEM for various HW...
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AGM- Regulatory
1 month ago
New Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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AGM- Regulatory
1 month ago
new delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...