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AGM - CEM solution Architect
2 weeks ago
Title: AGM - CEM Solution Architect
Candidate Expectation and Roles & Responsibilities
Minimum 13+ yrs of experience required in Contact Center Domain
Analyze and understand client requirements and design customized solutions that
meet their business needs.
Develop and design Customer Experience (CX) solutions that optimize efficiency,
digital interventions, reduce costs, and improve quality.
client transformation needs and design customized solutions.
Coordinate and collaborate with Sales/Business Development, Transformation, Bid
Management, IT Infra, Pricing and Operations teams to develop best-in-class
solutions to meet customer needs.
Create compelling pitches to promote value based selling specific to verticals.
Respond to RFP/RFIs/RFQs, build proactive proposals with customized
transformation solutions.
Work on the opportunity commercials and create business value for the proposal.
Communicate solutions with customers, management, and other stakeholders
through proposal defense, solution presentations, meetings and further discussions
in person or remotely.
Create industry specific white papers, point of view and case studies on CX.
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AGM - CEM solution Architect
2 weeks ago
delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution ArchitectCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions thatmeet their business needs.Develop and design Customer Experience (CX) solutions that optimize efficiency,digital interventions,...
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AGM - CEM solution Architect
2 weeks ago
delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution ArchitectCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions thatmeet their business needs.Develop and design Customer Experience (CX) solutions that optimize efficiency,digital interventions,...
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AGM - CEM solution Architect
2 weeks ago
Delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital interventions,...
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AGM - CEM solution Architect
2 weeks ago
Delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center Domain Analyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital...
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AGM - CEM solution Architect
2 weeks ago
Delhi, India Golden Opportunities Full timeTitle: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center DomainAnalyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital interventions,...
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CEM Solution Architect
3 weeks ago
delhi, India Tata Consultancy Services Full timeTCS is hiring for "CEM Solution Architect". Details below-Role-CEM Solution ArchitectExp-14-18 YearsLocation- Mumbai/DelhiExperience-14-18+ Years with at least 7 years+ in contact center (Customer Experience) solutionsRole-• Analyze and understand client requirements and design customized solutions that meet their business needs.• Develop and design...
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Cem Transformation
1 month ago
Delhi, India Tata Consultancy Services Full timeTCS is hiring for " CEM Transformation Lead" . Details below-Role CEM TransformationExp-14-20 YearsLocation-Delhi and MumbaiRole-Understand client digital transformation needs and consult / provide customized solutions.Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive...
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Agm-practice Architect
7 days ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 22121- Location: New Delhi, IN- Function: VIBS- About: **Role** Practice Architect - Business Comms **Job Level/ Designation M2 / AGM **Function / Department** Enterprise / EPBO **Location** Delhi **Job Purpose** **Key Result Areas/Accountabilities** - Design and develop fixed voice technology solutions, including evaluation of promising...
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Solutions Architect
4 weeks ago
new delhi, India TIGI HR ® Full timeGreetings from TiGi HR…!We are hiring forAWS Solution Architectfor our Esteemed client company who can join us Immediately.Position: - AWS Solution ArchitectExperience: -6+ YearsCTC : - 25 LPA – 27 LPANotice Period: -Immediate to 15 DaysJob Location: -RemoteQualifications:Bachelor’s degree in Computer Science, Engineering, or related field.AWS...
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AGM - Customer Service Transformation
1 month ago
New Delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to...
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AGM - Customer Service Transformation
2 weeks ago
New Delhi, India Golden Opportunities Full timeTitle: AGM - Customer Service TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 13+ yrs of experience required in customer serviceUnderstand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to...
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Agm- Tsg
4 weeks ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 41702- Location: New Delhi, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...
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Agm- Tsg
16 hours ago
New Delhi, India Vodafone Idea Full timeJob Req ID: 41702- Location: New Delhi, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...
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Solution Architect
3 weeks ago
New Delhi, India Benchmark Management Solutions Full timeName of the Position: Solution Architect in a leading Fintech Company Job Location: Jodhpur, Rajasthan Exp. 10 to 15 Years Salary Budget: Up to 40 Lakh PA Education: B.E in Computer Science or MCA Key Skills: Design pattern, Microservices, Event driven architecture, distributed data modelling, Cloud-native, Containerization,...
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Civil Draftsman
5 days ago
Malviya Nagar, Delhi, Delhi, India CEM Engineers Full time**Civil Draftsman** **Job Position**: Draftsman (3-6 years experience) Qualification: Bachelor's Degree/Diploma in Civil Engineering. Location: New Delhi We are looking for a self-motivated draftsman who can work alongside a number of specialists at our company. The draftsman will form part of a multidisciplinary engineering team. **Key...
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Solution Architect
1 week ago
New Delhi, India NTT DATA Services Full timeReq ID:282064NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Solution Architect to join our team in Delhi, Delhi (IN-DL), India (IN)."RPA Solution Architect (SA)Once You Are...
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Cloud Solutions Architect
2 months ago
New Delhi, India E2E Networks Full timeA Cloud Solutions Architect is responsible for designing, developing, and implementing cloud-based solutions for businesses and organizations. They work closely with clients to understand their technical requirements and business goals, and then design scalable and secure cloud architectures to meet those needs. **Compensation**: - 15 LPA to 20...
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Solution Architect Team
2 months ago
delhi, India ESDS Software Solution Limited Full timeJOB DESCRIPTION FOR Solution ArchitectName of the PositionTeam Lead Solution ArchitectLooking for an enthusiastic candidate with right attitude, full of energy to learn new technology, design solutions and interact with clients to propose & convince on the solutions.Candidate with zeal to excel in IT field by adopting new technologies, customer engagements,...
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Solution Architect
1 week ago
New Delhi, India NTT DATA Full timeJob DescriptionReq ID:283988NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Solution Architect to join our team in Delhi, Delhi (IN-DL), India (IN).Work closely with...
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Network Solutions Architect
1 month ago
New Delhi, India STCS Full timeJob Title: Solution and Design Architect - Enterprise NetworkingExperience: 12+ yearsOverview: We are seeking a highly skilled and experienced Solution and Design Architect specializing in enterprise networking, with expertise in a wide range of technologies including cloud, Cisco infrastructure, and Evolved Packet Core (EPC). The ideal candidate will have a...