Infrastructure Engineer

1 week ago


New Delhi, India Skywalk Global Full time

Job Overview:- Willingness to work flexible shifts. - Be responsible for queue monitoring and acknowledging tickets. - Ensure prompt & professional response to all incident tickets. - Ensure all Monitoring systems are working and alerts from the system are taken care off - Ensure all daily, weekly, monthly maintenance activity are done. - Interact with subordinate supervisors’ customers. - Vendor coordination for any escalated issues.Desired Skills :- Hands on experience in Azure including Azure portal, Entra ID, Subscription Management, Resource Management, Resource Monitoring - Administer and support Microsoft 365 services, such as Teams Admin Centre, Exchange Admin Centre, Intune Admin centre, M365 defender, Security & Compliance - Hands on experience in EDP Softwares like Sophos, MS Defender , Sentinel etc. - Knowledge in Azure DevOps and concepts - Hands on Experience in Firewall, Switches, and other networking components and functionalities. - Hands on experience in managing server virtualization technologies like VMware, vSphere, vCenter,HyperV ,Logs monitoring. - Strong knowledge in configuring, Managing, and maintaining, Windows 2016/2019/2022 Enterprise/Datacentre servers. - Strong Knowledge in AD, DNS, DHCP and other services - Experience in configuring File servers and managing Share folders. - Working knowledge in PowerShell scripting and Automation - Certifications In Azure InfrastructureSoft Skills:- Excellent problem-solving skills and Documentation Skills. - Proven customer service skills. - Good communication skills (Verbal & Written) and ability to work within a 24x7 support environment and must be able to meet SLA requirements



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