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Senior Director

2 months ago

Chennai, India Wavehire Full time
We are hiring for our client Vidpro Consultancy Services.
Company Overview
The company is a pureplay business transformation company. We are practitioners of endtoend business and technology transformation. We tap into an organization s technology people and assets to fuel fast meaningful results for global enterprise customers across financial services payments retail automotive healthcare manufacturing and other industries. The have offices across the globe it makes industries leaders and Fortune 500 companies more agile empowered and successful.
The Purpose of This Role
Translate organization Account s strategy into plans and provide direction/ leadership in order todeliver strategic and business objectives.
Responsible for revenue and margin targets for accounts assigned to Client Partner/ Sr. ClientManager.
End to end ownership on new/existing business proposals right from RFI/RFP/RFQ responses tillMSA/SOW execution.
Build and maintain relationships with key business and technology stakeholders to ensure timelydelivery of products/services.
Responsible for account landscaping stakeholder mapping relationship management customeradvocacy and strategic quarterly reviews with customers.
Publish and track monthly business forecasts along with contingency plan in case of revenueshortfall.
Accountable for billing efficiency utilization targets and resource fulfilment.
Able to achieve customer satisfaction scores/targets.
Motivate and develop high capability professionals to successfully build an excellent team
Ensure succession plans in place for key roles and develop plans to avoid single points ofdependency.
Ensure that the team fully understands the requirements deliverables meets deadlines andprioritizes engineering tasks
Provide robust technical recommendations in order to provide solutions which have a significantimpact on business performance in the short and longer term exploiting opportunities andmitigating risk.
Ensure all projects of work are appropriately assessed designed planned resourced scheduledand delivered in a timely and cost effective manner in order to ensure best value for customer
Develop budget and resource plans for department to ensure business objectives are delivered inaccordance with financial and performance targets.
Identify assess and manage risk for an area to ensure operational technology risks are mitigatedand technology performance is maintained.
Build the capability of the team own and drive account and organization goals and objectives
Through effective recruitment performance management and training ensure that the team is wellequipped for additional challenges. Build a culture of people excellence
Value you will Deliver
Achieve top line and bottom line targets for the accountDelivery of short term and long term plans for the accountCreate an organizational design that supports account visionReduce voluntary attrition to 10% or lessFormal engagement plan for liaising with key senior customer stakeholdersFully collaborate with the India leadership team on all activities as well as solicit supporton activities undertakenLead and influence an engaged and effective workforce and that is fully integrated with companyVision
Our Ideal Candidate comes with
Overall experience 1825 years managing BFSI accountsdevelopment centers working closely with global teams.Experience includes at least 3 years experience in independent account ownership.Technical/ Functional CompetencyIT Software Development Digital Solutions Digital Transformation background are mandatory.Basic understanding of technology of software development methodologies especially asrelating to developing custom software for customersA proven and consistent track record of meeting revenue targets.
Behavioral Competency
Strong interpersonal communication skillsAbility to lead initiatives and people toward common goals.Working knowledge of systems infrastructureExcellent oral and written communication presentation and analytical skills

business transformation,relationship management,strategic planning,revenue management,digital transformation,digital solutions,statements of work (sow),customer advocacy,business development,risk management,it software development,communication skills,transformation,team development,rfp,revenue growth,people management,key account management,leadership,client accounts,bottom line growth,budget management,top line growth,bfsi