Senior Manager/Associate Director

3 weeks ago


Bengaluru, India XHire.One Full time

- Responsible for strategy design & deployment for the customer experience training delivery function.

- Lead a team of training professionals.

- Ensure training plans are created and executed across processes and partner locations as per the timelines.

- Ensure ROI of training interventions by driving high-impact training deliveries across partner locations.

- Drive governance of training function through regular cadences with partner team, internal team & cross-functional stakeholders and ensure that improvement opportunities are addressed well in time & structurally.

- Lead the review with senior leadership teams and keep the teams apprised of training progress.

- To succeed in this role - you should have the following

Key Skills:

- Experience of 10 years + in customer services domain preferably in Ecommerce, Telecom, Banking or BPO operations.

- Should have lead a team of training professionals.

- Should have experience in managing contact center training in a multi-location set-up

(ref:iimjobs.com)

  • Bengaluru, India Mediafirewall Full time

    Job Role: Associate Director (1 Position) & Senior Manager (2 Open position)– International B2B SalesLocation:On-Site (Bangalore)Open positions : 3 - (1 Associate Director, 2- Senior Manager)Job Description:We are seeking a highly driven and experienced professional to join our team as an Associate Director – International B2B Sales. In this leadership...


  • Bengaluru, Karnataka, India Recruit Elite Full time

    Job Title: Senior Manager/Associate DirectorJob Summary:We are seeking a highly skilled Senior Manager/Associate Director to lead our design team and drive the development of our design system. The ideal candidate will have a strong portfolio demonstrating expertise in design systems and user-centered design.Key Responsibilities:Contribute to the development...


  • Bengaluru, India Mediafirewall Full time

    Job Role: Associate Director (1 Position) & Senior Manager (2 Open position)– International B2B SalesLocation: On-Site (Bangalore)Open positions : 3 - (1 Associate Director, 2- Senior Manager)Job Description:We are seeking a highly driven and experienced professional to join our team as an Associate Director – International B2B Sales. In this leadership...


  • Bengaluru, Karnataka, India Zepto Full time

    Job Title: Risk Management Associate DirectorLocation: BangaloreAbout the Role:We are seeking a highly skilled and experienced Risk Management Associate Director to join our team. The ideal candidate will have a strong background in internal auditing, with a proven track record of identifying and mitigating risks.Responsibilities:Develop and implement an...


  • Bengaluru, India Hyatt Corporation Full time

    Associate Director of Events Hyatt Centric Hyatt Centric Hebbal Bangalore IN - KA - BangaloreSalesDepartment Head/ManagerFull-timeReq ID: BAN001734Local Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...


  • Bengaluru, Karnataka, India Khatabook Full time

    About UsKhatabook is a fintech company that empowers Micro, Small & Medium Enterprises (MSMEs) by providing them easy-to-use tools to manage their receivables, inventory, and billing, creating transparency in their cash flow.">Job DescriptionWe are seeking an experienced Senior Manager/Associate Director Credit Risk to join our team. The ideal candidate will...


  • Bengaluru, India Mediafirewall Full time

    Job Role: Associate Director (1 Position) & Senior Manager (2 Open position)– International B2B SalesLocation: On-Site (Bangalore)Open positions : 3 - (1 Associate Director, 2- Senior Manager) Job Description:We are seeking a highly driven and experienced professional to join our team as an Associate Director – International B2B Sales. In this leadership...


  • Bengaluru, Karnataka, India Coffee Beans Full time

    Associate Director of Finance:CoffeeBeans is seeking an exceptional Associate Director of Finance to lead our finance team and drive strategic growth in the company. As a key member of our leadership team, you will be responsible for developing and implementing comprehensive financial strategies that drive business growth and profitability.About...


  • Bengaluru, India Talentiser Full time

    Position Overview:We are seeking a Manager and an Associate Director to join our Finance team in Bengaluru. The ideal candidates will be Chartered Accountants (CA) with extensive experience in finance and accounting management, bringing expertise in financial reporting, audits, compliance, and strategic financial planning. As key members of the finance...


  • Bengaluru, Karnataka, India Practo Full time

    Job Overview">We are seeking a highly skilled and experienced Associate Director to join our team at Practo. As an Associate Director, you will play a key role in leading and managing various aspects of our business, including strategy, operations, and team management.About the JobThe ideal candidate will have a minimum of 8-15 years of experience in a...

  • Associate Director

    4 weeks ago


    Bengaluru, India Emids Full time

    We atEMIDS , are hiring forAssociate Director - Presales.Please find the details below and share your interest at JOB DESCRIPTIONReporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of winning solutions and...

  • Associate director

    3 weeks ago


    Bengaluru, India Emids Full time

    We at EMIDS , are hiring for Associate Director - Presales.Please find the details below and share your interest at JOB DESCRIPTIONReporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of winning solutions...

  • Associate Director

    4 weeks ago


    Bengaluru, India Emids Full time

    We at EMIDS , are hiring for Associate Director - Presales.Please find the details below and share your interest at JOB DESCRIPTIONReporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of winning solutions...


  • Bengaluru, India Ctruh Full time

    Job Title:Associate Director of SalesLocation:BangaloreCompany:Ctruh Technologies PVT LtdAbout Us:Ctruh Technologies PVT Ltd is a leading innovator in the technology sector, providing cutting-edge solutions that drive efficiency and growth for businesses worldwide. Our products and services are designed to address complex challenges and support our clients...


  • Bengaluru, India Ctruh Full time

    Job Title: Associate Director of SalesLocation: BangaloreCompany: Ctruh Technologies PVT LtdExperience: 6+ years of experience in SaaS sales is highly preferredAbout Us:Ctruh Technologies PVT Ltd is a leading innovator in the technology sector, providing cutting-edge solutions that drive efficiency and growth for businesses worldwide. Our products and...

  • Associate Director

    4 weeks ago


    Bengaluru, India Emids Full time

    We at EMIDS, are hiring for Associate Director - Presales.Please find the details below and share your interest at irma.vaish@emids.comJOB DESCRIPTIONReporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of...

  • Associate Director

    4 weeks ago


    Bengaluru, India Emids Full time

    We at EMIDS, are hiring for Associate Director - Presales.Please find the details below and share your interest at irma.vaish@emids.comJOB DESCRIPTIONReporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of...

  • Associate Director

    4 weeks ago


    Bengaluru, India Emids Full time

    We at EMIDS , are hiring for Associate Director - Presales. Please find the details below and share your interest at JOB DESCRIPTION Reporting to the AVP of Strategic Initiatives, Solutions & Proposals, the Associate Director – Solutions & Proposals is the primary point-person in Emids’ Presales team accountable for the creation of winning solutions...


  • Bengaluru, India Ctruh Full time

    Job Title: Associate Director of SalesLocation: BangaloreCompany: Ctruh Technologies PVT LtdExperience: 6+ years of experience in Saa S sales is highly preferredAbout Us:Ctruh Technologies PVT Ltd is a leading innovator in the technology sector, providing cutting-edge solutions that drive efficiency and growth for businesses worldwide. Our products and...

  • Associate director

    2 weeks ago


    Bengaluru, India Razorpay Full time

    Designation: Associate Director - FinanceLocation: Bengaluru (On-site)Reporting to: Head of Core Finance (POS, Engage & International Business)Role Overview:As an Associate Director - Finance, you will drive financial excellence by managing revenue controllership, automating financial processes, and fostering strong stakeholder relationships. This is a team...