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Area Manager

2 months ago

Indore, India airtel Full time

Deliverables


  • Daily reviews With Team leaders in delivering the CAF to Activation as per the company targets

Interacting with Business teams daily to get their requirements in improving Tag utilization.

  • Churn reduction
  • Improving of shifting efficiency by reviewing the team leaders on daily basis

Reduction of Gross fault Rate, Repeat, by taking up the proactive steps by clearing the faulty Tag rectification & NE rehab.

  • Improving the CSMM scores
  • Identify potential customers/ clients for the services of the division in co-ordination with his team.
  • Continuously monitor and evaluate processes and procedure to reduce inefficiencies and remove obstacles in service deliverance.


Vendor management

  • Weekly reviews and evaluating on performance of vendors
  • Weekly Audits on material consumption – CAPEX and OPEX
  • Process management
  • Ensure all TRAI Regulatory compliances are maintained.

Regular Audits and reviewing with the team leaders on NCs observed on GIS accuracy, NE maintenance, etc.


(Key competencies)

  • Good management and leadership skills.
  • Self-Motivated and positive attitude person.
  • Proactive and result oriented.
  • Driving quality management.
  • Team Player.
  • Decision maker.
  • Lead & Manage Change, Process Orientation & strong Customer Focus
  • Excellent Negotiation, Communication, Customer Interfacing, Leadership and Management skills.
  • Effective communication/interpersonal skills