Assistant Manager- Sales and Operations

3 weeks ago

Surat, Gujarat, India Academy Of Pastry & Culinary Arts Full time
Key Responsibilities:
  • Enquiry & Call Management:
  • Handle inbound and outbound calls to prospective students and their guardians.
  • Respond promptly to walk-in enquiries and provide detailed information regarding academic programs.
  • Maintain a welcoming and professional environment for all student interactions.
  • Counselling & Guidance:
  • Guide students in selecting appropriate academic programs based on their interests, qualifications, and career goals.
  • Provide end-to-end support throughout the admission process, including form filling and document verification.
  • Admissions Process:
  • Coordinate and facilitate the student admission process from lead generation to enrollment.
  • Ensure all required admission and enrollment documents are completed accurately and on time.
  • Assist students in completing formalities related to course joining and orientation.
  • Lead Management & Reporting:
  • Maintain and regularly update student lead databases with current status and follow-up actions.
  • Prepare and share daily, weekly, and monthly reports on lead conversions and admissions.

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