Technical Support Specialist

5 days ago


Gurugram, India Publicis Re:Sources Full time

We're seeking an Associate with a passion for technical excellence and customer service to join our growing team."


Exp: 3 - 9 Years

Location: Gurgaon

Np: Immediate / Serving NP with max 30 days



Key Responsibilities:


- Resolve customer technical issues via phone, email, or chat

- Troubleshoot and diagnose system problems

- Log and track issues to ensure timely resolution

- Communicate technical solutions to customers

- Document technical knowledge and updates


Requirements:


- B.Tech/Graduation in IT or related field

- MCP certification

- 3+ years of experience in technical support

- Strong analytical and communication skills


Apply now



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