ServiceNow Developer
3 months ago
Location - Skills :
- Strong technical expertise in ServiceNow and related technologies is essential.
- Proven experience in remote collaboration and effective communication in a virtual work environment.
Mandatory Experience :
- ITSM : Hands-on experience with the IT Service Management (ITSM) module of ServiceNow.
- ITBM : Experience with the IT Business Management (ITBM) module, including Service Portfolio Management (SPM).
- Discovery : Proficient in ServiceNow Discovery for both On-Premises and Off-Premises environments.
- ServiceNow Orchestration : Skilled in ServiceNow Orchestration for automating tasks and processes.
- ITOM : Experience with IT Operations Management (ITOM) to manage and monitor IT infrastructure.
- HRSD : Fundamentals of HR Service Delivery (HRSD) within ServiceNow.
- Event Management : Knowledge of ServiceNow Event Management for monitoring and responding to events.
- Integration and Scripting : Expertise in integrating with other systems and scripting within ServiceNow using Glide, JavaScript, Ajax, XML, JSON, HTML, and CSS.
Responsibilities :
- Configure and customize ServiceNow modules according to business requirements.
- Collaborate with stakeholders to design and implement effective ITSM and ITBM solutions.
- Develop and manage integrations, scripts, and workflows to enhance ServiceNow functionality.
- Ensure seamless remote collaboration and communication with global teams.
- This role requires a comprehensive understanding of various ServiceNow modules and strong technical skills for integration and scripting.
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