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Customer Support Representative

1 month ago

Gurugram, India IGT Solutions Full time

Job Opening: Customer Support Executive (Travel Premium Process)


Location: Gurugram


Company: IGT Solutions


Contact Person: Aashish Rawat


Email: aashish.rawat@igtsolutions.com


Venue:

Ground Floor, InfoTech Centre

Old Delhi Gurgaon Road, Sector 21

Milestone 14/2, Old Delhi Gurgaon Rd


Interview Timing:

10 AM - 4 PM


Role and Responsibilities:

  • Handle customer queries and provide valuable responses in real time.
  • Understand customer requirements and offer appropriate solutions.
  • Maintain detailed records of customer interactions and follow-ups.

Eligibility Criteria:

  • Qualification: Under Graduate / Graduate
  • Work Experience: Minimum 6 months to 3 years in any international customer support

Skills Required:

  • Excellent communication skills in English
  • Flexibility to work in rotational shifts
  • Comfortable with working from the office


Perks:

  • 5-day work week with rotational shifts and weekends off
  • Transportation provided (both sides or one-way shuttle) for candidates in the hiring zone


Selection Process:

  1. HR Round
  2. Voice Versant
  3. Ops Round

Interested candidates are encouraged to share their resumes at the email address above for further interview rounds.


Join us and be a part of a dynamic team at IGT Solutions