After Sales Service Domain Consultant

3 weeks ago

New Delhi, India Tata Consultancy Services Full time

Greetings from TATA Consultancy ServicesExperience: 10 to 15 yearsLocation: Mumbai, Pune, Bangalore, Chennai, Hyderabad, DelhiAfter Sales Service Domain ConsultantJob Description:- 10-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing - Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration. - Consulting and deployment of service / aftermarket management solutions. - Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required. - Contribute and collaborate with team that implements the solution. - 70-80% Client Interaction and 30-20% Internal asstes - Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams. - Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.Responsibilities:- Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation. - Identify opportunities through business connects with clients and relationships in TCS ecosystem - Lead RFP responses and contribute - Track emerging business models and trends for its applicability in manufacturing. - Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles - Prepare assets for practice - Experience in outcome centric models-Method to Apply:Share updated CV with below required details at j.suryaprakash@tcs.com- EP number if already registered in iBegin portal/ Registered email id if don’t remember EP number: - Full Name: - Email ID: - Contact number: - Total experience: - Current Payroll company: - Current location: - Preferred Job Locations: - Notice period( Please specify LWD if serving notice), Immediate joiners are preferred: - CTC: - Expected CTC: - Offers in hand(with salary details): - Please specify if any gap in between education and employment: - Highest Fulltime education: - University/institute name of Highest education:Note:- EX-TCS(Fulltime employee) cannot not be eligible for rehire. - Candidates with less than 10 years of experience will not be considered.

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