Application Support Specialist

3 weeks ago


Palakkad, India Antal International Full time

My Client is a global leader in sustainability, risk and performance management, empowering over a million users across 90+ countries to create meaningful change are looking to hire for a role in IT ERP Applications with below skills.


Key Specifications :

Title : Senior IT Applications Analyst

Shift : 2.00pm to 11.00pm

Location : Remote


Roles & Responsibilities:

  • Audit system data for accuracy and resolve discrepancies.
  • Educate end users on new applications and enhancements.
  • Develop training documentation and host training sessions.
  • Collaborate with stakeholders to assess application usage and improvements.
  • Configure enterprise applications and troubleshoot bugs/issues.
  • Perform regular audits to ensure optimal system performance.
  • Manage user support requests and prioritize your ticket queue.
  • Develop dashboards and reports for greater data visibility.
  • Administer system release calendars, distribute release notes, and manage documentation via MS Teams.
  • Monitor system performance and address incidents efficiently



Desired profile :

  • Graduate with minimum 3 to 8 years of experience in ERP applications.
  • With minimum of 3 years in analysis and data management.
  • Should be hands-on on in one of these ERP or database applications (NetSuite/OpenAir/Concur/Boomi)
  • Proficient in using Power BI
  • Proficient in providing end-user support
  • Proficiency in MS Office (Word, PowerPoint, Excel).
  • Candidates from IT Services, Consulting or SaaS background are preferred
  • Excellent communication, with 30 days or less notice period preferred


Suitable candidates can write with the updated CV to tvarithaa.sudesh@antal.com



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