Sales Manager Supply and Apply Operations

1 week ago

New Delhi, India Scratchgard Technologies Full time

About the Role:We are seeking an experienced and driven automotiveManager – PPF Supply & Apply Operationsto lead the nationwide rollout and management of Paint Protection Film (PPF) programs across Nationwide Showrooms.This role combinesoperations, sales enablement, and customer service leadership, ensuring seamless coordination between dealerships, the Scratchgard Technologies operations network, and our national team of certified applicators.Key Responsibilities:1. Dealer Engagement & OnboardingDrive adoption of Genuine Pre-Cut PPF across Motor showrooms nationwide. Conduct product presentations, training sessions, and dealer meetings to increase PPF awareness and sales. Work closely with regional OEM teams to support PPF sales targets.2. Operations ManagementOverseesupply and applicationof PPF at authorised showrooms. Manage the scheduling, dispatch, and performance of applicator teams. Ensure installation quality, turnaround time, and customer satisfaction benchmarks are met.3. Business & CRM ManagementTrack dealer inquiries, orders, and complaints through the CRM system. Monitor inventory, consumption, and logistics for smooth national operations. Prepare regular MIS reports on sales, coverage, and service performance.4. Quality & Process ComplianceEnsure adherence to customer policies and Scratchgard operational standards. Conduct periodic audits of installation quality and dealer readiness. Drive process consistency across regions through training and SOP implementation.Candidate Profile:Graduate / MBA preferred. 5–10 years of experience in automotive operations, aftersales, or accessory management. Strong understanding of automotivedealer operations, field service coordination, and CRM tools. Excellent communication, negotiation, and relationship management skills. Willingness to travel extensively across India.What We Offer:Opportunity to lead a nationwide OEM-backed initiative. Exposure to high-growth automotive protection and detailing ecosystem. Attractive remuneration with performance-based incentives.

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