Black Box

3 weeks ago

Bengaluru, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

About the job :

Please apply only if you flexible to work for Rotational Shift / Flexible for working on late night hours

Work location : Bangalore

Mode : Work from Office

Shift timing : Rotational shifts

Primary Roles & Responsibilities :

- Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.

- Install and configure voice gateways as part of the Collaboration solutions

- Install and configure LAN switches and networking components

- Establish QOS policies

- Install and configure SIP border solutions (CUBE and other SBC's)

- Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.

- Troubleshoot integrated technology issues and maintain an accurate issues list.

- Provide systems administration training to clients

- Learn to understand the customer environment (technical and political) and when to escalate.

- Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)

- Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes

- Assist support technicians in troubleshooting client installation

- Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities.

- Ensure further expansion of skill-set in the products & services that Black Box supports.

- Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.

- Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.

- Perform other duties as assigned

Knowledge, Skills, Abilities :

- Accountability : Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind.

- Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations.

- Takes personal ownership in organization's success.

- Customer Focus : Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer.


- Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks.

- Looks for external trends that are likely to shape the wants and needs of customers in the near future.

- Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.

Decision Making : Makes good decisions using a combination of analysis, knowledge, experience, and judgment.

- Analyzes and distinguishes core problems by looking at the symptoms.

- Resolves key issues behind major problems in the short term while developing and executing long term solutions.

- Has a strong record for making decisions that are correct and accurate.

- Applies strategies to implement effective decision making during crises.

Interpersonal Relationships :


- Demonstrates appropriate and professional behavior at all times.


- Uses a high degree of tact and diplomacy in working with others.

- Models and exercises sound judgment regarding personal conduct.

- Is aware of one's own style or preference and its impact on others.

- Earns the respect of others.

Problem Solving and Critical Thinking : Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.

- Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way.

- Identifies the information needed to solve a problem effectively.

- Gets input from internal/external contacts who are closest to the problem.

Education / Experience Requirements :

- CCNP Voice/Collaboration or equivalent experience.

- (CCIE Voice/Collaboration strongly preferred)

- Bachelors degree and/or equivalent work/military experience (5+ years).

This position requires Senior level experience with implementation, configuration, and troubleshooting in the following applications :


- Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge as well as Cisco Cloud Collaboration portfolio.

- Experience designing collaboration solutions given client requirements and goals

- Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs

- Strong understanding of cloud and virtualization technologies

- Automation, orchestration and/or development experience a plus

- Ability to manage and coordinate multiple projects

- Excellent communications and documentation skills

(ref:hirist.tech)

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Title: SAP PM ConsultantMinimum Relevant Experience: 7 to 10 Years of SAP Plant Maintenance Module Implementation and SupportLocation: MumbaiJob Description:Understanding the client's Business Requirements & preparing As-Is, To-Be, KDS, and GAP Analysis documentation.Conducting workshops on different project phases like BBP and master data validation...

  • Black Box

    5 days ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a leading IT solutions provider offering advanced technology solutions and top-notch consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications, and Cyber Security.Our main goal is to provide state-of-the-art technology solutions, extensive global resources, and premium consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile:Black Box is a leading IT solutions provider offering cutting-edge technology solutions and top-notch consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications, and Cyber Security. Our goal is to provide innovative technology solutions, extensive global resources, and exceptional consulting...

  • Black Box

    3 weeks ago

    Bengaluru, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    4 weeks ago

    Bengaluru, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    SummaryThe Director of Manufacturing Operations oversees all aspects of the Manufacturing operations for Black Box's products division in India. This role requires a thorough knowledge of various operational business aspects and the ability to plan different kinds of operational activities. With a philosophy of 'Think Globally, Act Locally,' the Director of...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Summary:The Solution Engineer (Cisco) is a vital team member at Black Box Network Services' Pre-sale Solution Engineering team in Bangalore, India.This role demands a mix of technical expertise and sales skills in a fast-paced environment, focusing on exceeding customer design requirements.Essential Functions: Ensure timely delivery of solutions, designs,...

  • Black Box

    5 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Title: Senior Data Material Manager at a Leading CompanyAbout the Company: Join our team at a well-established company in Bangalore, located at Manyata Tech Park Hebbal. Work from the office in a general shift within the Procurement & Distribution Department where you will play a crucial role in enhancing our material management framework.Overview:The...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Job Description :Primary Roles & Responsibilities : Install, configure and troubleshoot Cisco networking and security technologies as well as Palo Alto, Fortinet, Juniper, HP Aruba and others. Data Center, Virtualization and Storage technologies a plus. Strong understanding of security and privacy controls and the ability to design and configure according to...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India Black Box Network Services India Private Limited Full time

    Department: Procurement & DistributionOverview : The Data Material Manager will play a pivotal role in enhancing our material management framework to improve data quality, cleanliness, timeliness, and accessibility across the enterprise. Collaborating closely with key stakeholders, this role is crucial in maintaining the integrity and smooth operation of our...

  • Black Box

    5 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Please apply only if you flexible to work for Flexible for working on US timezone.Work location : BangaloreMode : Work from OfficeShift timing : US Shift - 6 PM to 5 AMShort Description Purpose of Job : The Data Governance Office (DGO) Master Data Steward will be responsible for executing our data management framework for improving data quality, cleanliness,...

  • Black Box

    4 weeks ago

    Bengaluru, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    3 weeks ago

    Bengaluru, India Black Box Network Services India Private Limited Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Summary : The Design Services Engineer is a key contributor to Black Box Network Services' Pre-sale Solution Engineering practice. The DSE will need to demonstrate technical expertise and sales skills in a very dynamic and fast pace environment. This position is located in Bangalore, India. The position focuses on flexibility, availability, and adaptability,...

  • Black Box

    6 days ago

    Bengaluru, Karnataka, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    About the job :Job Description :Role : Lead/Senior Network EngineerLocation : GurgaonWork Experience : Minimum 5-7 YearsResponsibility : To Manage Key AGC Data/Networking Customers Installation Testing & Commissioning of Juniper/Cisco/HP-Aruba/Extreme Networks Switching, Routing, Wireless & Security Products To troubleshoot issues of Data/Networking and...

  • Black Box

    4 weeks ago

    Bengaluru, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Purpose of the Job:As Product Manager, you will guide a team that is charged with Black Box's Control-Rooms solutions. This extends from increasing the profitability of existing products to developing new products for the company. - You will build products from existing ideas, and help to develop new ideas based on your industry experience and your...