Store Manager

3 weeks ago

Bengaluru, Karnataka, India adidas Full time

Role – Store Manager

KEY RESPONSIBILITIES:

  • Take full ownership of the store and its commercial success
  • Analyse relevant data to probe and challenge the status quo
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
  • Drive continuous improvements in the store's sales, productivity and profitability
  • Ensure the legal and financial integrity of the store
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
  • Schedule staff so as to properly serve customers, drive sales and execute tasks
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Ensure proper in-store Brand execution according to established standards and directives
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
  • Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
  • Ensure cash register transactions are processed quickly and accurately
  • Lead and implement all applicable loss prevention policies and procedures
  • Maintain a safe and productive shopping and working environment
  • Manage the recruitment and training of store team members
  • Ensure all HR policies and procedures are adhered to
  • Create a high performance culture by setting clear expectations, analysing performance and giving appropriate and prompt feedback, including actively managing poor performance
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
  • Share best practices to drive the collective performance of all district stores
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

  • On local/market discretion

KEY RELATIONSHIPS:

  • Customers
  • Peers and Supervisor
  • Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
  • Local Administration (e.g. mall management)

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  • Store Manager Competencies

MINIMUM QUALIFICATIONS:

  • Minimum 18 months' work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
  • Intermediate numeracy and literacy and advanced verbal communication skills

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