Group Account Manager

3 weeks ago

Bengaluru, India Clevertize Full time

We are a growing marketing agency that is looking for a personable, self-motivated, and detail-oriented individual to join our team. The primary responsibility of the Group Account Manager will be to strategically guide a team of Account Executives who in turn, manage all aspects of the Agency-Client relationship. This department leads the internal account support team to deliver highly effective full-funnel marketing including demand generation, lead management, lead nurturing to customer success.

The Group Account Manager is also responsible for cultivating existing client relations and ensuring ongoing client satisfaction. Reporting to the VP of Client Services, the Business Director, and will work with management to uncover new business opportunities with existing clients and is responsible for the overall growth and ongoing revenue stream with existing clients.

You will become an integral part of the team, managing a portfolio of some of their key luxury brands and be responsible for managing the end-to-end delivery of multi-channel campaigns.

As one of their Account Managers, you will work closely with your clients to understand their business and objectives, and offer creative and strategic input to propose the right solutions, and then work with the internal teams to deliver campaigns on a time scale and to budget.


Responsibilities:

Lead, motivate and supervise a team of Account Executives

  • Keep a handle on their respective workload and time utilization
  • Assist management in delegating assignments and workload
  • Mentor and develop AM team on best practices and identify training needs based on industry trends
  • Holds team accountable and able to manage project creep by overseeing account-level P&L
  • Strategic account leadership – contribute to client success by providing strategic recommendations and client guidance
  • Identify business development opportunities within the account portfolio in conjunction with Spear’s business development team
  • Leads and communicates clearly with AM team to successfully execute programs based upon client objectives and to keep campaigns/projects on schedule
  • Manages internal and external conflicting interests as they arise
  • Directly manage select, high-level/visibility account



Skills and Experience:

  • 6+ years of experience in marketing, agency experience strongly preferred
  • Technology savvy – understanding of marketing automation platforms and related tools and the role it plays in revenue generation for our clients
  • Experience with using and reporting using project management solutions
  • Strong understanding of budgeting and forecasting from an agency perspective



Qualification Requisite

  • Minimum graduate or holder of UGC approved Diploma in Mass Media / Marketing Communication / Advertising or equivalent.
  • Certification in Digital Media / SEO / SEM will add magical brownie points.

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